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Credit Cards Hong Leong Bank Wise Credit Card V6, 10% Cashback , Up to RM100 per month

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KeSToN
post Nov 23 2015, 11:14 PM

Casual
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Junior Member
409 posts

Joined: Jul 2005
Hi new WISE card holder here

I am able to view my transactions on the overview page

However I can't see my online statement

This came up on this page instead

1. You currently do not have any Current/Savings account or Credit Card or Debit Card or Investment account.
- Visit www.hlb.com.my or www.machbyhongleong.com or any of our branches to find out more on our product offerings

2. Your Current/Savings account has been dormant.
- Please visit any of our branches to reactivate your account

3. Your Credit Card / Debit Card account is blocked
- Please visit any of our branches to reactivate your Credit / Debit Card

4. Your Investment account is inactive
- Please visit any of our branches to reactivate your Investment account

(9742)

Any solution to this?
KeSToN
post Nov 25 2015, 03:49 PM

Casual
***
Junior Member
409 posts

Joined: Jul 2005
QUOTE(cybpsych @ Nov 24 2015, 08:10 AM)
how new is new? gotten your 1st bill yet?

i guess there's no online statement because there's no historical bill yet. meaning, your 1st bill have not generated yet, so there's nothing there to show.

Current unbilled transactions are on the Overview page. One your bill date reached, all current unbilled transactions will be "pushed" to online/billed statement. The Overview page will be cleared and display newer unbilled transactions (for the next bill).
*
Haven't got my first month bill yet. Thus there is no way I can check the categories for the transaction I made? Since the overview page doesn't show the categories.

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