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Credit Cards Hong Leong Bank Wise Credit Card V6, 10% Cashback , Up to RM100 per month
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chinth
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 Mar 7 2016, 02:40 PM
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Getting Started
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QUOTE(cipher3344 @ Mar 7 2016, 02:35 PM) any payment record in wise? usually after 2 working day, the payment record will reflected in hlb online transaction. then the third day, tnb will received the payment, the fourth day, only tnb acknowledged.. keep track....bro... there is a chance these process can be faster...or it just slow.. Yes, the transaction already stated in HL Connect. I paid the bill on 1 Mar 2016.  |
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cyyang
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Mar 7 2016, 02:46 PM
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New Member
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QUOTE(chinth @ Mar 7 2016, 02:20 PM) I managed to do TNB payment through PayOnline, but the problem is TNB didn't receive the payment from PayOnline. I have called PayOnline CS and logged a complaint. Pending on their investigation ahhh it's alright now, false alarm  but yeah, there was an occasion where tnb didnt acknowledge my payment. But in the end, it was just a slight delay. |
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cipher3344
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Mar 7 2016, 02:49 PM
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QUOTE(chinth @ Mar 7 2016, 02:40 PM) Yes, the transaction already stated in HL Connect. I paid the bill on 1 Mar 2016. logged complaint to payonline while call tnb again on bill status. been using payonline service for tnb 2 year+....unless the transaction didnt reflect in hlb connect, else is just matter of time for tnb update record. |
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fruitie
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Mar 7 2016, 03:20 PM
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Rise and Shine
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QUOTE(cyyang @ Mar 7 2016, 12:38 PM) Hi guys. Has anyone encountered any issue on making tnb payment through uobpayonline? I dont know why I just cant do it anymore. All my tnb payments were not successful. No issue. Just paid last night and received "approved" email from them almost instantly. |
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Human Nature
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Mar 7 2016, 04:15 PM
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QUOTE(cyyang @ Mar 7 2016, 12:38 PM) Hi guys. Has anyone encountered any issue on making tnb payment through uobpayonline? I dont know why I just cant do it anymore. All my tnb payments were not successful. QUOTE(chinth @ Mar 7 2016, 02:20 PM) I managed to do TNB payment through PayOnline, but the problem is TNB didn't receive the payment from PayOnline. I have called PayOnline CS and logged a complaint. Pending on their investigation QUOTE(trojant @ Mar 7 2016, 02:31 PM) I paid TNB via PayOnline too, get email said "Approved", transaction reflected in credit card online. I did not check the TNB online though. Is this the same case for you but TNB still did not get the payment? i start to get worried all this trouble. For your info, the amount is finally received by TNB today, 1 week after I made the payment. |
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cybpsych
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Mar 7 2016, 04:17 PM
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QUOTE(Human Nature @ Mar 7 2016, 04:15 PM) For your info, the amount is finally received by TNB today, 1 week after I made the payment. just curious: 1) what is the payment received date captured by TNB? 2) what is the posting date captured by HLconnect? |
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Human Nature
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Mar 7 2016, 04:19 PM
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QUOTE(cybpsych @ Mar 7 2016, 04:17 PM) just curious: 1) what is the payment received date captured by TNB? 2) what is the posting date captured by HLconnect? Payment made at UOB pay online - 29 Feb Transaction posted at HLconnect - 2 March Payment received by TNB - 7 March |
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herc
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Mar 7 2016, 04:24 PM
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Happened on me last week too.
Feb 24 = PayOnline
Feb 26 = Posted on HLB / Transaction Date = Feb 24
Mar 2 = Seen in TNB (Payment date Feb 25 / Process date Mar 1)
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Human Nature
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Mar 7 2016, 04:26 PM
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QUOTE(herc @ Mar 7 2016, 04:24 PM) Happened on me last week too. Feb 24 = PayOnline Feb 26 = Posted on HLB / Transaction Date = Feb 24 Mar 2 = Seen in TNB (Payment date Feb 25 / Process date Mar 1) How do you check the payment date/process date ? |
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cybpsych
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Mar 7 2016, 04:37 PM
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QUOTE(Human Nature @ Mar 7 2016, 04:26 PM) How do you check the payment date/process date ? inside TNB e-services portal @ https://e-services.tnb.com.my/ |
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Human Nature
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Mar 7 2016, 04:42 PM
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QUOTE(cybpsych @ Mar 7 2016, 04:37 PM) inside TNB e-services portal @ https://e-services.tnb.com.my/Thanks. Now I don't have to bother the FB team anymore. I have to say they are very efficient! |
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Jackofree
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Mar 7 2016, 04:53 PM
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Getting Started
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guys, my payment due date for my wise card is every 6th of the month. I used maybank2u to pay using GIRO interbank transfer yesterday morning but until now my hong leong connect still shows that I have not paid. Any help guys?
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cybpsych
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Mar 7 2016, 05:51 PM
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QUOTE(Jackofree @ Mar 7 2016, 04:53 PM) guys, my payment due date for my wise card is every 6th of the month. I used maybank2u to pay using GIRO interbank transfer yesterday morning but until now my hong leong connect still shows that I have not paid. Any help guys? same-day ibg only works on weekdays. payment only transferred today, so should be reflected in hlconnect tomorrow. if still worried, call CS to confirm payment transfer. |
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ClarenceT
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Mar 7 2016, 06:03 PM
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QUOTE(Jackofree @ Mar 7 2016, 04:53 PM) guys, my payment due date for my wise card is every 6th of the month. I used maybank2u to pay using GIRO interbank transfer yesterday morning but until now my hong leong connect still shows that I have not paid. Any help guys? Should use Instant Fund Transfer (53sen) instead of Giro (11sen)! |
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sms2u
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Mar 7 2016, 07:35 PM
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QUOTE(Human Nature @ Mar 7 2016, 04:15 PM) For your info, the amount is finally received by TNB today, 1 week after I made the payment. it is like i mentioned in earlier post, it is tnb issue . nothing wrong with uob payonline https://forum.lowyat.net/topic/3737412/+2380# |
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fruitie
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Mar 7 2016, 07:57 PM
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Rise and Shine
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QUOTE(Human Nature @ Mar 7 2016, 04:42 PM) Thanks. Now I don't have to bother the FB team anymore. I have to say they are very efficient! I check my bills from e-services too because every month I sure don't have bill put in our mailbox, don't know how they go missing. This is how I check my bills too.  |
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saitong09
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Mar 7 2016, 10:50 PM
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QUOTE(Human Nature @ Mar 7 2016, 04:19 PM) Payment made at UOB pay online - 29 Feb Transaction posted at HLconnect - 2 March Payment received by TNB - 7 March Then your transaction consider as March CB  |
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saitong09
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Mar 7 2016, 10:51 PM
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QUOTE(ClarenceT @ Mar 7 2016, 06:03 PM) Should use Instant Fund Transfer (53sen) instead of Giro (11sen)! To be safe, make the payment 1 working day before the due date |
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kelvinlzy
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Mar 7 2016, 11:13 PM
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QUOTE(ClarenceT @ Mar 7 2016, 06:03 PM) Should use Instant Fund Transfer (53sen) instead of Giro (11sen)! HLB has 2-3 days grace period after your due date, you can still dispute if you have been charged for late payment fee. |
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Human Nature
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Mar 7 2016, 11:16 PM
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QUOTE(saitong09 @ Mar 7 2016, 10:50 PM) Then your transaction consider as March CB Ya, I planned it to be on March's statement that's why I waited till 29th  |
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