already 2 weeks the lag issue for dota 2 sg server , always lag start from 8pm untill 12 am , normaly i ping the server only 14 ms , when 8 pm it will become 140 ms

possibly due to throttling?

It's not just you bro, everyone suffering same thing. 100 ping + at night for me playing CSGO

wtf la every night like this 100ms ping, meanwhile my streamyx at kampung have lower latency compared to your FIBRE

even in the morning it is getting worse now. 30-60ms but suddenly would spike to 2k-3kms numerous times. this is getting ridiculous.

Hi All,

Kindly accept our sincere apologized on the above issue. As currently there was an issue detected for the browsing experience under the TM area. Our engineering team was work closed with TM for rectification which is still on going. There is no any time frame can be given out, currently, however we will try to expedite of the rectification. Any inconvenience is much regretted.

TQ

When this issue can be solve???



Pinging 103.28.54.1 with 32 bytes of data:
Reply from 103.28.54.1: bytes=32 time=142ms TTL=54
Reply from 103.28.54.1: bytes=32 time=139ms TTL=53
Reply from 103.28.54.1: bytes=32 time=140ms TTL=53
Reply from 103.28.54.1: bytes=32 time=138ms TTL=53

Ping statistics for 103.28.54.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 138ms, Maximum = 142ms, Average = 139ms

Tracing route to sgp-1.valve.net [103.28.54.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms maxisgateway.lan [192.168.1.254]
2 29 ms 30 ms 30 ms 58.71.244.97
3 28 ms 37 ms 28 ms 58.71.244.122
4 30 ms 30 ms 80 ms 58.71.243.53
5 31 ms 31 ms 31 ms 58.71.243.49
6 32 ms 31 ms 31 ms 58.71.244.246
7 32 ms 31 ms 31 ms 58.71.241.21
8 * * * Request timed out.
9 142 ms 140 ms 138 ms se1-0-0.kchp-pe201.maxis.net.my [202.122.151.186]
10 136 ms 136 ms 136 ms 32590.sgw.equinix.com [202.79.197.176]
11 133 ms 134 ms 797 ms sgp-1.valve.net [103.28.54.1]

Trace complete.

Tracing route to sgp-1.valve.net [103.28.54.1]
over a maximum of 30 hops:
0 Xixo.lan [192.168.1.66]
1 maxisgateway.lan [192.168.1.254]
2 58.71.244.97
3 58.71.244.122
4 58.71.243.53
5 58.71.243.49
6 58.71.244.246
7 58.71.241.21
8 * * *
Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Xixo.lan [192.168.1.66]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% maxisgateway.lan [192.168.1.254]
0/ 100 = 0% |
2 29ms 0/ 100 = 0% 0/ 100 = 0% 58.71.244.97
0/ 100 = 0% |
3 30ms 0/ 100 = 0% 0/ 100 = 0% 58.71.244.122
0/ 100 = 0% |
4 38ms 0/ 100 = 0% 0/ 100 = 0% 58.71.243.53
0/ 100 = 0% |
5 34ms 0/ 100 = 0% 0/ 100 = 0% 58.71.243.49
0/ 100 = 0% |
6 30ms 0/ 100 = 0% 0/ 100 = 0% 58.71.244.246
0/ 100 = 0% |
7 34ms 0/ 100 = 0% 0/ 100 = 0% 58.71.241.21

Trace complete.

Pinging 103.10.124.1 with 32 bytes of data:
Reply from 103.10.124.1: bytes=32 time=138ms TTL=55
Reply from 103.10.124.1: bytes=32 time=137ms TTL=55
Reply from 103.10.124.1: bytes=32 time=139ms TTL=55
Reply from 103.10.124.1: bytes=32 time=138ms TTL=55

Ping statistics for 103.10.124.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 137ms, Maximum = 139ms, Average = 138ms

Tracing route to sgp-2.valve.net [103.10.124.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms maxisgateway.lan [192.168.1.254]
2 30 ms 29 ms 29 ms 58.71.244.121
3 29 ms 28 ms 28 ms 58.71.244.98
4 31 ms 30 ms 30 ms 58.71.243.53
5 31 ms 30 ms 31 ms 58.71.243.49
6 31 ms 31 ms 31 ms 58.71.244.246
7 32 ms 31 ms 31 ms 58.71.241.21
8 * * * Request timed out.
9 141 ms 141 ms 140 ms se1-0-0.kchp-pe201.maxis.net.my [202.122.151.186]
10 137 ms 140 ms 139 ms sgp-2.valve.net [103.10.124.1]

Trace complete.

Tracing route to sgp-2.valve.net [103.10.124.1]
over a maximum of 30 hops:
0 Xixo.lan [192.168.1.66]
1 maxisgateway.lan [192.168.1.254]
2 58.71.244.97
3 58.71.244.98
4 58.71.243.53
5 58.71.243.49
6 58.71.244.246
7 58.71.241.21
8 * * *
Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Xixo.lan [192.168.1.66]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% maxisgateway.lan [192.168.1.254]
0/ 100 = 0% |
2 27ms 0/ 100 = 0% 0/ 100 = 0% 58.71.244.97
0/ 100 = 0% |
3 34ms 0/ 100 = 0% 0/ 100 = 0% 58.71.244.98
0/ 100 = 0% |
4 33ms 0/ 100 = 0% 0/ 100 = 0% 58.71.243.53
0/ 100 = 0% |
5 30ms 0/ 100 = 0% 0/ 100 = 0% 58.71.243.49
0/ 100 = 0% |
6 33ms 0/ 100 = 0% 0/ 100 = 0% 58.71.244.246
0/ 100 = 0% |
7 30ms 0/ 100 = 0% 0/ 100 = 0% 58.71.241.21

Trace complete.

better start compensating everyone with rebate.

Hi, then what about for Maxis areas, e.g. Sierramas, Sg Buloh? We're also affected by this issue.

Should i cancel my registration to maxis home fibre. Doesnt sound right. Maxis having big issues.

starting this month very slow internet after 8pm. ping also high .

Before this, everything smooth.

This post has been edited by palatun: Oct 7 2015, 10:14 PM

Yup, every time I called just blame TM, definitely goona switch back to TM once the contract expire, useless maxis.

calling maxis fibre nightmare too. From 4pm to 9pm nobody pick up call lol. Worst than TM lol.

Will it be slower than unifi 5mb? After speed being throttle?

Nope...

YES!!Totally yes.
Even with a 10mbps plan,I got only 0.xx mbps download speed...
DO NOT SIGN MAXIS FIBRE!!YOU"LL REGRET