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 SMS scam from 22008 Celcom, How to get refund!

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TSteduss
post Oct 3 2015, 12:51 PM, updated 11y ago

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1. Pernah terima sms ini drpd 22008? "RM1 TQ 4 subscribing 2 Street Models frm Vuclip on The Cube.Ull rcv SMS once ur subscription is successful.RM1/2days.To cancel,send STOP v21 to 22008 Ref ID: E26C3G7011"
2. celcom akan tolak RM1 secara automatik dari kredit tanpa pengesahan pengguna.
3. sila laporkan ke helpdesk Celcom secepat mungkin (dalam masa 3 bulan). mintak refund.
4. tanya celcom bagaimana subscription tu dibuat. melalui sms ke? isi borang ke? telefon ke? minta celcom tunjukkan bukti. marah dan maki hamun helpdesk tersebut.
5. selepas sebulan setengah, anda akan dapat balik refund tersebut.
6. selamat mencuba!
7. cara ini telah terbukti berkesan.

This post has been edited by teduss: Oct 3 2015, 01:31 PM
SliparJepun
post Oct 3 2015, 12:52 PM

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yeap, penah dapat lebih kurang camtu.
Celcom celaka
smysma
post Oct 3 2015, 12:55 PM

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Penah jugak mcm tu..tp xdpt refund, sedih....RM5 every week..
TSteduss
post Oct 3 2015, 01:02 PM

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baru berjaya dpt refund tadi. kena berkeras skit.
1. mintak celcom tunjuk bukti mcm mana kita buat subscription tu (isi borang ke? hantar sms ke? call ke?). sure diorg tak boleh nak jawab!
2. log report dalam http://celcom.com.my setiap hari dan setiap 3 jam. hahaha.. yg ni kena rajin & kejam skit.
3. akhirnya dapat refund.
otua
post Oct 3 2015, 01:07 PM

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dapat refund how much ? RM1 ?
SUS+ Blind Target +
post Oct 3 2015, 01:13 PM

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Previous topic https://forum.lowyat.net/topic/3038628/all

Its actuallry 3rd party service Celcom never had 22008 SMS marketing gateway. Celcom's own NotifyMe servise a.k.a Missed call alert if from 22022.

Just send;

STOP 22008 or STOP ALL 22008

DiGi missed call alert free only moreover can get refund by one day only tongue.gif
TSteduss
post Oct 3 2015, 01:17 PM

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QUOTE(otua @ Oct 3 2015, 01:07 PM)
dapat refund how much ? RM1 ?
*
Ya. dpt refund RM1 balik. dan celcom siap mintak maaf sebab kenakan caj tanpa pengesahan pengguna.
TSteduss
post Oct 3 2015, 01:29 PM

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QUOTE(+ Blind Target + @ Oct 3 2015, 01:13 PM)
Previous topic https://forum.lowyat.net/topic/3038628/all

Its actuallry 3rd party service Celcom never had 22008 SMS marketing gateway. Celcom's own NotifyMe servise a.k.a Missed call alert if from 22022.

Just send;

STOP 22008 or STOP ALL 22008

DiGi missed call alert free only moreover can get refund by one day only tongue.gif
*
Actually, "Vuclip on The Cube" is from Celcom. the helpdesk guy admitted that it is a part of Celcom promotion for selected users. celcom will send the sms and automatically deduct the amout from your credit. without your permission. *scary right?
I received the sms on 21 August 2015 (all of a sudden) and RM1 was deducted automatically from my credit account. I didn't subscribe to anything.
Even if you send "STOP 22008 or STOP ALL 22008". this will only stop the promotion from "22008". celcom has many other numbers! and they will keep on doing this.
SUS+ Blind Target +
post Oct 3 2015, 01:33 PM

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QUOTE(teduss @ Oct 3 2015, 01:29 PM)
Actually, "Vuclip on The Cube" is from Celcom. the helpdesk guy admitted that it is a part of Celcom promotion for selected users. celcom will send the sms and automatically deduct the amout from your credit. without your permission. *scary right?
I received the sms on 21 August 2015 (all of a sudden) and RM1 was deducted automatically from my credit account. I didn't subscribe to anything.
Even if you send "STOP 22008 or STOP ALL 22008". this will only stop the promotion from "22008". celcom has many other numbers! and they will keep on doing this.
*
Celcom CP (content provider) tabulating system is not like DiGi's advanced CP system, with single click you can unsubscribe to all 3rd party CP icon_idea.gif whereby Celcom can only be done individually.

DiGi has VUClip services too
DCXW
post Oct 3 2015, 02:47 PM

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Nobody reported this to MCMC ? It's like scamming people big time :/
TSteduss
post Oct 3 2015, 04:20 PM

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QUOTE(DCXW @ Oct 3 2015, 02:47 PM)
Nobody reported this to MCMC ? It's like scamming people big time :/
*
only few people reported this to MCMC. need more & more people to report this to MCMC. but like always, this is just small small problem to MCMC laa.. Celcom will continue doing this. slowly sucking your money!
3nf0rc3r
post Oct 3 2015, 08:21 PM

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Saya dulu pun pernah kena... sampai marah customer service minta tunjuk bukti juga. Bagi peluang mereka kasi betul, tapi seminggu tak update saya repot mcmc terus. MCMC bagi arahan kepada celcom bayar balik. Celaka tak minta maaf pun. Pastu yang dia cas cukai atas extra content ni dia tak bayar balik pampasan pun.
TSteduss
post Oct 4 2015, 10:32 PM

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QUOTE(3nf0rc3r @ Oct 3 2015, 08:21 PM)
Saya dulu pun pernah kena... sampai marah customer service minta tunjuk bukti juga. Bagi peluang mereka kasi betul, tapi seminggu tak update saya repot mcmc terus. MCMC bagi arahan kepada celcom bayar balik. Celaka tak minta maaf pun. Pastu yang dia cas cukai atas extra content ni dia tak bayar balik pampasan pun.
*
nasib baik dpt balik duit tu.. ramai lg yg kena kes mcm ni, tp malas nak buat report. rugi ooo kena tipu hidup2 ngan Celcom!

WongCobain
post Oct 6 2015, 07:59 PM

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From: Yesterday, 10:21 PM
QUOTE(teduss @ Oct 4 2015, 10:32 PM)
nasib baik dpt balik duit tu.. ramai lg yg kena kes mcm ni, tp malas nak buat report. rugi ooo kena tipu hidup2 ngan Celcom!
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get up when u get stepped. welcome to the real world

 

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