Hi, it seems that i only encounter slow speed during the night where my download speed is throttled to 5mbps. can you revert back to me? Thank you in advance

Hi bokyu,

Sincere apology for late response

As at this moment, you as home fibre internet users may faced difficulties in browsing or having smooth internet connection at the evening/night. We apologize for such experience.

Do rest assured that rectification work is in progress wherein our tech team is rectifying the issue at their best efforts to ensure no such occurrences to happen again. However, there is no tentative timeline to be advised right now. Hence, we do wish that everyone faced the issue could accord his/her patience towards this issue.

And again, sincerely apologize to you

Thank you.