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 Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

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leelazens
post Mar 2 2019, 04:27 PM

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Joined: Mar 2017
hi maxis,

just found out my dad phone had been charged for unwanted spam for more than 2 months, rm3 per day, he had lost more than rm100+, how should i proceed from here.

phone.no: 017 621 5046

This post has been edited by leelazens: Mar 2 2019, 04:27 PM
leelazens
post Mar 4 2019, 05:17 PM

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Junior Member
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Joined: Mar 2017
they said i activate the scam service myself because i stop the scam by sending stop sms in the last.

pathetic attempt by support, just check my printscreen.


they got the name of credit receiving company yet they do nothing, this is confirm malicious scam, are maxis in it for commision? why everytime ppl need to go complain to mcmc to get simple thing done, why use a telco service also such troublesome.

maybe only social media can have effect, new customer have to be warn.




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leelazens
post Sep 2 2020, 05:53 PM

Getting Started
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Junior Member
59 posts

Joined: Mar 2017
maxis

i just got scam subscription again, where can i file a complain.

why maxis always had these scam activities supported?

it's really frustating

 

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