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 Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

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kenzofai
post Apr 24 2019, 02:40 PM

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46 posts

Joined: Sep 2009


Dear Maxis,

i received few unauthorized sms, i did replied STOP ALL but still receive other content from other numbers.
i went to Maxis Seremban Centre, officer told me he only can help me reply STOP ALL, can't get the refund, advice me complaint to MCMC.
why don't same as other telco using TAC to confirm subscription?

Chong Cheng Fai
800205055159
0163376446

27200
17/03/2019 16:27
RM2

24982
17/03/2019 16:27
RM3

23239
21/03/2019 02:24
RM2
This charge me 2 times!

28832
20/04/2019 11:16
RM3

Total RM12 for 5 sms subscription above.

can i get back my refund for above charges?
also replying STOP ALL to above provider charge me RM0.15/sms (total 0.15x4=RM0.60)!
Total= RM (12+0.60) + 6% service tax = RM 13.36

Thanks

user posted image

This post has been edited by kenzofai: Apr 25 2019, 10:48 AM

 

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