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 Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

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Apizt Shah
post Apr 17 2019, 10:06 PM

New Member
*
Newbie
10 posts

Joined: Nov 2017


Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 28832. On 17 April 2019, I receive a SMS spam from them and it charge me RM3 for receiving it.

My Maxis account number is 0175628676
Apizt Shah
post Apr 18 2019, 08:06 PM

New Member
*
Newbie
10 posts

Joined: Nov 2017


QUOTE(Maxis @ Apr 18 2019, 03:27 PM)
Hi,

Kindly DM us below details for further assistance

Name
NRIC
Last payment/topup amount
Last payment/topup method
Mobile number
5 digits sender number

TQ
Khye
*
MOHD NURUL AZWAN BIN MAT HUSSIN
940730095153
18 APRIL 2019
TOP UP CARD
0175628676
28832
Apizt Shah
post Apr 19 2019, 08:33 PM

New Member
*
Newbie
10 posts

Joined: Nov 2017


QUOTE(Maxis @ Apr 19 2019, 07:49 PM)
Hi Apizt Shah,

Based on our record, the SMS subscription has been unsubscribed and blocked for your mobile number since 17/4/2019.

TQ
*
Ty
Apizt Shah
post Apr 19 2019, 09:23 PM

New Member
*
Newbie
10 posts

Joined: Nov 2017


Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 26700.

MOHD NURUL AZWAN BIN MAT HUSSIN
940730095153
Last top up 18 APRIL 2019
TOP UP CARD
0175628676
26700

This post has been edited by Apizt Shah: Apr 19 2019, 09:24 PM
Apizt Shah
post Apr 21 2019, 11:47 PM

New Member
*
Newbie
10 posts

Joined: Nov 2017


QUOTE(Maxis @ Apr 21 2019, 04:15 PM)
Hi Apizt Shah,

As checked, there is no active subscription from 26700 under your mobile number h/ever we have blocked the service from being charged again.
Do monitor and revert if issue persist.

TQ-AJ
*
Ty very much

 

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