It's something people don't really get exposure or learn.

They're the callmans. They will go 'longkai' (Ronda) around their area for accidents. Spotted one and will inform their friends through their walkie talkie. Then they'll be at the scene, convincing the owner to sign a document, allowing them to do almost whatever they want to the car. Once the car is up on the truck. Their job there is done, and they'll get a commission.

If your friend is a callman, that's where u can settle your car part modifications. Can claim this part, but replace with after market parts for free. Or u top up a little bit, depending on your relationship with the workshop/callman and also the adjuster.

When shit happens, I call my own workshop for minors and my insurance for majors. I don't go through other people. Bad experience on my totaled car😤😤😤