Maxis Home Fibre tonight is having issue.
- High Latency
- Slow Upload/Download
- Traceroute shows packet dropping at multiple node after 58.71.243.49
- Seen high latency and drop when ping to 8.8.8.8
- Issue persist even after restarted twice both Maxis Gateway and Optical Network Terminal (ONT)/Router



========================================
C:\Windows\system32>tracert -d 8.8.8.8

Tracing route to 8.8.8.8 over a maximum of 30 hops

1 4 ms 17 ms 1 ms 192.168.1.254
2 14 ms 9 ms 8 ms 58.71.244.13
3 9 ms 9 ms 20 ms 58.71.243.150
4 11 ms 8 ms 9 ms 58.71.243.53
5 10 ms 11 ms 10 ms 58.71.243.49
6 11 ms * * 58.71.244.246
7 237 ms 11 ms 17 ms 58.71.241.21
8 * * * Request timed out.
9 * * * Request timed out.
10 * 71 ms 57 ms 172.22.144.78
11 444 ms * 299 ms 121.123.132.14
12 297 ms 297 ms 295 ms 209.85.243.11
13 322 ms 300 ms 299 ms 8.8.8.8
========================================
C:\Windows\system32>ping -t 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=303ms TTL=42
Reply from 8.8.8.8: bytes=32 time=302ms TTL=42
Reply from 8.8.8.8: bytes=32 time=297ms TTL=42
Reply from 8.8.8.8: bytes=32 time=298ms TTL=42
Reply from 8.8.8.8: bytes=32 time=306ms TTL=42
Reply from 8.8.8.8: bytes=32 time=297ms TTL=42
Request timed out.
Reply from 8.8.8.8: bytes=32 time=299ms TTL=42
Reply from 8.8.8.8: bytes=32 time=298ms TTL=42
Reply from 8.8.8.8: bytes=32 time=297ms TTL=42
Reply from 8.8.8.8: bytes=32 time=298ms TTL=42
Reply from 8.8.8.8: bytes=32 time=299ms TTL=42
Reply from 8.8.8.8: bytes=32 time=302ms TTL=42
Reply from 8.8.8.8: bytes=32 time=298ms TTL=42
Reply from 8.8.8.8: bytes=32 time=298ms TTL=42
Reply from 8.8.8.8: bytes=32 time=298ms TTL=42
Reply from 8.8.8.8: bytes=32 time=308ms TTL=42
Reply from 8.8.8.8: bytes=32 time=315ms TTL=42
Reply from 8.8.8.8: bytes=32 time=314ms TTL=42
Reply from 8.8.8.8: bytes=32 time=301ms TTL=42
Reply from 8.8.8.8: bytes=32 time=298ms TTL=42
Request timed out.
Reply from 8.8.8.8: bytes=32 time=301ms TTL=42
Request timed out.
Reply from 8.8.8.8: bytes=32 time=300ms TTL=42
Reply from 8.8.8.8: bytes=32 time=301ms TTL=42
Reply from 8.8.8.8: bytes=32 time=301ms TTL=42
Reply from 8.8.8.8: bytes=32 time=299ms TTL=42
Reply from 8.8.8.8: bytes=32 time=298ms TTL=42
Reply from 8.8.8.8: bytes=32 time=297ms TTL=42
Reply from 8.8.8.8: bytes=32 time=299ms TTL=42
Request timed out.
Reply from 8.8.8.8: bytes=32 time=300ms TTL=42
===========================================

This post has been edited by vincentlaw: Sep 22 2015, 11:05 PM

i feel that TM is start blocking outside connection ..
do you have any VPN connection try out ?
if VPN connection also gives the same issue than for sure they are start blocking connection or different DNS ?
Correct me if i am wrong ..
Cheers

@maxis Same issue here :



C:\Users\VJ>tracert -d 8.8.8.8

Tracing route to 8.8.8.8 over a maximum of 30 hops

1 69 ms 99 ms 98 ms 192.168.1.254
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * 292 ms 291 ms 8.8.8.8

Trace complete.

=======================================

C:\Users\VJ>ping -t 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=342ms TTL=42
Reply from 8.8.8.8: bytes=32 time=291ms TTL=42
Reply from 8.8.8.8: bytes=32 time=404ms TTL=42
Reply from 8.8.8.8: bytes=32 time=293ms TTL=42
Reply from 8.8.8.8: bytes=32 time=294ms TTL=42
Reply from 8.8.8.8: bytes=32 time=303ms TTL=42
Request timed out.
Reply from 8.8.8.8: bytes=32 time=290ms TTL=42
Reply from 8.8.8.8: bytes=32 time=298ms TTL=42
Reply from 8.8.8.8: bytes=32 time=291ms TTL=42
Request timed out.
Reply from 8.8.8.8: bytes=32 time=290ms TTL=42
Request timed out.
Reply from 8.8.8.8: bytes=32 time=292ms TTL=42
Request timed out.
Reply from 8.8.8.8: bytes=32 time=291ms TTL=42
Reply from 8.8.8.8: bytes=32 time=289ms TTL=42
Reply from 8.8.8.8: bytes=32 time=293ms TTL=42
Request timed out.
Reply from 8.8.8.8: bytes=32 time=290ms TTL=42

This post has been edited by vjz: Sep 22 2015, 11:39 PM

It cannot be TM blocking since this user is on Maxis.

correct me if i am wrong bukan Maxis tumpang TM ker ?

TM only provide the infrastructure to connect your router to Maxis router. Your network usage however is monitored & managed by your respective ISP, in this case Maxis.

Telekom and MCMC have rules that Maxis have to abide by, including routing and blocking.