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Single Sign On has experienced an unexpected error
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TSLofiel
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Sep 22 2015, 05:47 PM, updated 11y ago
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Getting Started

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I am unable to sign on to MyMaxis onlince account.. Error msg: "Sorry, Single Sign On has experienced an unexpected error. Please try again later." Please help!!! p/s: I've Maxis Broadband + Maxis Fibre (newly installed).. previously was no problem to sign in until recently the maxis fibre installed and activated. login ID/ email: dr.chongs@gmail.com Attached thumbnail(s)
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TSLofiel
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Sep 22 2015, 08:04 PM
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Getting Started

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Problem solved. Thanks.
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tswnet
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Sep 23 2015, 09:05 PM
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New Member
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Hi, care to share the solution as I facing the same issue?
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Maxis
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Sep 23 2015, 09:07 PM
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QUOTE(tswnet @ Sep 23 2015, 09:05 PM) Hi, care to share the solution as I facing the same issue? Hi tswnet, What would be error message prompt at your end? Thank you
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tswnet
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Sep 24 2015, 01:16 PM
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New Member
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QUOTE(Maxis @ Sep 23 2015, 09:07 PM) Hi tswnet, What would be error message prompt at your end? Thank you Hi Maxis, Same as this user, and when login to Manage My Account desktop firefox browser, just apply home fibre last month. "Sorry, Single Sign On has experienced an unexpected error. Please try again later" TQ
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Maxis
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Sep 24 2015, 03:57 PM
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QUOTE(tswnet @ Sep 24 2015, 01:16 PM) Hi Maxis, Same as this user, and when login to Manage My Account desktop firefox browser, just apply home fibre last month. "Sorry, Single Sign On has experienced an unexpected error. Please try again later" TQ --PMed--
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Ahhkiat
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Sep 26 2015, 01:34 PM
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New Member
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QUOTE(Maxis @ Sep 24 2015, 03:57 PM) Having the same problem here ....
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Maxis
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Sep 26 2015, 04:51 PM
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QUOTE(Ahhkiat @ Sep 26 2015, 01:34 PM) Having the same problem here .... Hi, Kindly note that for Home Fiber users, the SSO has to be registered via www.mylaunchpad.com.my. Thank you.
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kuroro6262
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Aug 29 2016, 02:33 PM
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Getting Started

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QUOTE(Maxis @ Sep 26 2015, 04:51 PM) Hi, Kindly note that for Home Fiber users, the SSO has to be registered via www.mylaunchpad.com.my. Thank you. MyMaxis Sorry, Single Sign On has experienced an unexpected error. Please try again later. same to me,please help to fix,thanks!
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Maxis
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Sep 1 2016, 03:54 PM
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QUOTE(kuroro6262 @ Aug 29 2016, 02:33 PM) MyMaxis Sorry, Single Sign On has experienced an unexpected error. Please try again later. same to me,please help to fix,thanks! Hi, are you facing problem to sign up or log in? Do try this site: www.maxis.com.my/myaccount . If issue persists, please PM us your details. TQ
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cchin8888
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Oct 24 2018, 01:03 PM
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QUOTE(Maxis @ Sep 23 2015, 09:07 PM) Hi tswnet, What would be error message prompt at your end? Thank you I also facing this problem long long time... any solution?
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