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 Slow internet everynight, SLOW SLOW SLOW

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TSjsflim
post Sep 22 2015, 05:32 PM, updated 11y ago

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I subscribe Maxis Fibre 10mbps since last year and now every night im having problem with your internet speed. Every night I'm getting less than 0.5mbps starting 6pm-12am. Please explain to me why is it like that.

I'd been suffering to surf online. Even though I tried to restart the modem several times, problem still there. Please solve this problem as soon as possible. I'm staying at Tropicana area.
TSjsflim
post Sep 22 2015, 08:40 PM

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460 posts

Joined: Dec 2004



QUOTE(ab123 @ Sep 22 2015, 05:40 PM)
I think you're one of the victims of the giant money sucking corporations, I too suffered from slow internet speeds and I have escalated the case to both CFM & MCMC but no action has been taken so far. I hope you will fair better than me.
*
I contacted maxis customer care through their Live Chat, they guide me through some step changing my router setting, everything back to smooth
TSjsflim
post Sep 23 2015, 11:26 AM

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QUOTE(Lee Hoe Mun @ Sep 22 2015, 09:47 PM)
It should just change your channel(Frequency).
For some people,it will work.For some,it won't work
*
you are right, they guided me to change the chanel
TSjsflim
post Oct 5 2015, 03:46 PM

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Joined: Dec 2004



i believe it happens since 1 month ago, and your technician still unable to resolve that problem? we are paying everymonth to use slow internet at night?

 

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