Sep 22 2015, 12:03 PM
QUOTE(zkys1288 @ Sep 22 2015, 12:56 PM)
Dear All,
Please don't trust and don't ever think about wasting the extra money on this program !
I've bought an 5s from maxis with iValue plan and an added program. The ridiculous insurance program !
Sign up that time told us that screen crack will 1 to 1 exchange and no extra charges.
About 2 months ago I've accidentally cracked my phone screen and call up for an repair / exchange.
Then the customer service told me that i need to pay up a RM550 for a phone replacement.
I've lost the insurance policy i've signed from maxis there and they told us the policy ruled changed. Thats why I need to pay the money in order to exchange the phone.
Considering i've paying for 20months for the insurance plan. RM35/month total damage is RM700
Replacing the phone = RM 550 - TOTAL is RM1250.
AND TAKE NOTE- That is not giving you a new extra phone. ITS TAKING BACK YOUR OLD PHONE AND GIVE YOU THE REPLACED UNIT !
He said if we need to pay an EXTRA RM300 if want keep that old phone !!!!
This is pissing me off !
Maxis user out there ! Please dont get cheated by Maxis anymore. I guess this program help them earn alot !
I'll be terminating all my maxis service from today !
ya maxis kinda likes to cheat ppl. they once blocked my phone line and stating that i used my internet till Rm600++ when i didnt even use any, i called customer service up and they told me hav to wait for billing date to see what the RM600++ is really charged for, when billing came, no Rm600++ only Rm80++.Please don't trust and don't ever think about wasting the extra money on this program !
I've bought an 5s from maxis with iValue plan and an added program. The ridiculous insurance program !
Sign up that time told us that screen crack will 1 to 1 exchange and no extra charges.
About 2 months ago I've accidentally cracked my phone screen and call up for an repair / exchange.
Then the customer service told me that i need to pay up a RM550 for a phone replacement.
I've lost the insurance policy i've signed from maxis there and they told us the policy ruled changed. Thats why I need to pay the money in order to exchange the phone.
Considering i've paying for 20months for the insurance plan. RM35/month total damage is RM700
Replacing the phone = RM 550 - TOTAL is RM1250.
AND TAKE NOTE- That is not giving you a new extra phone. ITS TAKING BACK YOUR OLD PHONE AND GIVE YOU THE REPLACED UNIT !
He said if we need to pay an EXTRA RM300 if want keep that old phone !!!!
This is pissing me off !
Maxis user out there ! Please dont get cheated by Maxis anymore. I guess this program help them earn alot !
I'll be terminating all my maxis service from today !
Quote
0.0140sec
0.30
6 queries
GZIP Disabled