Hi,

I have a problem for receiving TAC sms from banks (Maybank, CIMB, etc). I'm currently at oversea using a basic phone (Nokia 100 model). Since 15/09/15, I'm unable to receive the sms from Maxis, banks, promotion which starts with 6xxxx. I'm still able to send/receive sms to normal hp number.

My hp number is 012 2xxxx94. Can you check for me please?

Thanks.

This post has been edited by Maxis: Sep 20 2015, 02:36 PM

Hi ganster123,

We are aware of the issue for TAC however currently is resolved. You may try again to request the TAC from your banks.

Thank you

This post has been edited by Maxis: Sep 20 2015, 02:36 PM

I tried again just now on Maybank, Citibank and CIMB (between 8.54pm - 9.00pm). But still cannot receive anything. FYI, my coverage is on Vodafone network now at Australia.

Hi ganster123,

We regret to informed you that currently there is an issue for receiving TAC number via SMS for customer roaming in Australia. Rectification work is in progress and will resolved by end of this week. We hate to do this and we know it’s really annoying, so we’ll try to get it back up and running shortly. Please accord us with patience.

Thank you