How is the status of your system now? Can we Port out? Why You dont have issue to port in and only have issue to port out? How is it possible?

This post has been edited by Scarface181: Sep 18 2015, 11:29 AM

I port out 6 numbers to UMobile from Maxis recently. No issues. Must settle all outstanding bills and penalty (if any).

why u port out? new hero plan no good?

Maxis too expensive. Previously I paid RM 50 per line without data. Now, UMobile giving 3GB for U28. For my workers, good enough. Last time, each team need to carry a mobile hotspot to use data.

I'm using Prepaid. So no outstanding bills and penalty. Recently mean when? This week?

Just last week. Mine all postpaid btw. Prepaid not sure. Maybe that could be the reason?

LOL.. Your very lucky.. They want to release my number

1 thing i dont understand is that, how come they have problem with port out and no problem with port in..

Im also having problem porting out from #hotlink.
The CS said need to reapply again after 25 sept.
anyone also having same issue?

i port out 2x from maxis. done in less than 24hrs each porting

So do it.. I told them I dont want to reapply cause its not my job nor my fault since its the system problem. I demand them to reapply.

When you did it? This week?

few months oredi. maybe the system gone crazy this time.

I am having the same issue. Very lousy service from Maxis.

After Complain to MCMC, they port out very fast.. Hahaha

Just informed that hotlink/maxis still have port out issue today.

Hello, i have requested port out for a number, and had to request the other telco to re-submit request 3- 4 times now. Was informed system issue, and to resubmit on 26 Sept, then 28 Sept, and today informed to resubmit n 10 Oct. Can you please advice when will this issue be sorted?? Thanks

Hi all,

We regret to inform you that our earlier system enhancement has not been completed & tentatively will be resolved by early October 2015

Once again, please accept our sincere apologies for all the inconvenience caused

Thank you

Very inconvenient caused by maxis... when october comes they will extend again. Its a never ending extention.

Very inconvenient caused by maxis... when october comes they will extend again. Its a never ending extention.

Hi all,

We've just received the latest updates. You may resubmit your porting registrations by tomorrow. Again, our sincere apologies for any inconveniences caused.

Thank you.

Hi Maxis,

Will try. Hopefully won't be any problem again. Thanks for the response.

Hi vincent1802,

You are welcome Sorry for the inconvenience caused.

Thank you

Did the port out worked?

Why port out? Maxis not good enough?

It worked for me after i made complain at MCMC.

i just port out from maxis last month, i am having a problem to port out as well.
it took almost 2days to process, end up failed also.
The telco that i should be porting in called to check with me, and ask to resummit request to port out from existing telco.
so it takes more than 3 days to port out from maxis.
i am using postpaid anyways

Dear All,

Understand that there was an ongoing system enhancement that caused the port in/port out requests were rejected. With these occurrences, we are deeply apologize for any inconvenience experience

At this point of time, the system enhancement has been fully implemented and it is back to its optimum operation

Thank you