Why when i update or download apps from app store, the speed is so freaking slow but other things such as web surfing and etc works fine?
Can i get your reply asap?
Thanks

Hi seankeen,

May we know is the issue persist after you restart your device or the modem?

Thank you

Yes, update app is so slow

Hi,

The download speed for apps from App store will be effected if yr device storage is running low. Sized of the apps also will be subject to the issue as well.

Thank You.

You sound like i don't know anything about that. Of course big size apps will take longer time to download. But for example 25MB app size take me to 10 mins to download. What kind of logic is that? I feel very disappointed on your so call fibre internet.

Hi seankeen,

What would be the time that you try to update your device applications? Is it during day time or night time or whole day?
What would be the speed indication (via OOKLA apps/(www.speedtest.net))?

Thank you

Hi seankeen,

What would be the time that you try to update your device applications? Is it during day time or night time or whole day?
What would be the speed indication (via OOKLA apps/(www.speedtest.net))?

Thank you

It happens whole day. And this is my speedtest result.

http://www.speedtest.net/my-result/4673949265

Hi seankeen,

The speed is within the acceptable range and at its optimum level. There should be no issue wherein you can proceed with any activity related to internet surfing.

Thank you