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 MNP to U Mobile, MNP Problem

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Maxis
post Sep 17 2015, 05:58 PM

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QUOTE(jd_8778 @ Sep 17 2015, 02:00 PM)
Are there any update on my case?
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Hi,

For port request, we regret to inform that at this juncture we are unable to proceed with any submission as there is an upgrade going on. Tentative timeframe for the issue to be resolve is 25/09. Kindly do accord us with your patience.

TQ
Maxis
post Sep 20 2015, 02:12 PM

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QUOTE(jd_8778 @ Sep 17 2015, 06:12 PM)
That mean I still need to wait till month end hopefully be the it'll be solved or might get delay somemore.

Then the fastest way to conclude this are by terminating my line. That way I can change immediately to preferred telco. Am I right?
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Hi jd_8778,

Ernest92 is right, termination of the account will lead to you losing the number. We understand your frustrations however we are having issues with the porting out system and rectification is in progress. We apologize for the inconveniences.

Thank you
Maxis
post Sep 28 2015, 09:55 PM

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QUOTE(Ernest92 @ Sep 25 2015, 07:44 PM)
As usualy, now Maxis changed teh rectification date to the end of the month already, seems like they are really having a big and complicated technical issue til it cannot be solved within the time frame given and this is the 3rd time already, Maxis has been extending the date and the latest date now is end of the month already,

To all customers waiting to port out from Maxis,
Happy waiting rclxub.gif  rclxub.gif  rclxub.gif and i am pretty sure by the end of the month a new date will be given again.
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QUOTE(jd_8778 @ Sep 28 2015, 09:36 AM)
Yup you're rite. Tentatively new date are given to me to port out are today but expect it to be delayed again don't know how many times more
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Hi jd_8778 & Ernest92,

We've received the latest updates, you will be able to re-try the transaction tomorrow. Again, our sincere apologies for any inconveniences caused.

Thank you.
Maxis
post Sep 30 2015, 04:46 PM

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QUOTE(mot88 @ Sep 29 2015, 07:39 PM)
The system is half up now as the confirmation sms from 23400 (Maxis) to port out could not be replied with 'Y' as the sms  sending always failed today.
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