How do you access the youtube from this new hypptv box? The youtube on mine is not able to connect but i can access PlayStore and browser. The connection on my setup is Lan 4 connected to this box + wifi.

Today I encountered the page cannot be displayed error message with an Error Code 108005

ErrorCode: 108005



At the same time I also encountered the NTP Server error message too.

After trying the whole day, I managed to solve both problems.

How to solve the NTP Server error



The solution is to set it to another NTP server by changing the IP Address of the default one to 128.199.84.169
How to solve the HyppTV IPTV connection problem ErrorCode: 108005



After trying all sorts of things and by random chance, I managed to solve this issue by fiddling around with the Set Ethernet option.

What I did was I changed it from Static IP to DHCP and did a reboot. After that my HyppTV IPTV connection was re-established and I could watch my HyppTV Channels.

apply with u?
what area u cover? jb can?

means it is related to download speed right?

My Unifi Advance activated

any info either if i upgrade im getting new equipment or not?

yes.
from 5mb then now 10mb and still under contract

haha thanks for the offer.
but i am in the midst of getting new modem as well :|

By that time maybe some other operators will offer 100Mbps for rm100.  

well, this answer is important because i'm on VIP5 for years, over contract liao.

i wont upgrade easily, so i need to know if the promo rate is permanent or not 

By that time maybe some other operators will offer 100Mbps for rm100.  

30mb and ruby how much 1 month pay?

Just came back from TM Point, upgrade my Streamyx4M to Unifi VIP50... Monthly is RM263 including GST.

the RM179 rate is not permanent. After 2 years, it becomes RM199, but by that time, the contract is expired and you can downgrade or change isp if you want..

this is promo for NEW subscription until Dec 2015.

the question was, is the RM179 rate permanent after 2 yrs contract? will it drop to RM199?

yes its possible... U need to go to tm shop to apply. No downtime, you will only terminate once Unifi30 installation complete. TM equipment not really better just newer & with 1 year warranty.

Is it possible to take the new package without hypptv package? So can only be RM 169?
And also do any of you think upgrading router can improve ping?

Thank you for your response.

We truly understand on your dissatisfaction towards the UniFi Advance 30Mbps early bird promo price (RM179). Please be informed that said early bird promo package is officially launch effectively on 15/10/2015 while you are upgrading your package plan from VIP10 (179) to UniFi Advance 30Mbps (199) on 29/07/2015. Thus, we regret that we are unable to migrate you to early bird promo package since you are currently enjoying the same package speed (30Mbps) with the new contract renewal
of 24 months (effective on 29/07/2015).

We hope that the above explanation clarify. Any inconvenience caused is truly regretted.

Their reply again just now. Why am I not surprised for such reply? But at the same time CFM and SKMM replied that they have escalated it to TM for their feedback and action. For now, just wait for CFM and SKMM do the job.

Then how about the fiber wire,it need install again after apply 30mbps?

Quick question, how fast can you or the installer or TM to revert back if one decided to cancel and sign up the new package?

So simply say that if I terminate unifi(Currently VIP5 and DIR-615 router and quite old Set-Up-Box)
then I reply unifi 30mbps,then I can get all the things and use old fiber wire without any install for technician---then I get installation for free?

Tried to apply for unifi 30mbps plan but got refused.

Referring to your report number SR  1-11380045524 regarding on your request upgrade to promotion package under account. Kindly noted that the new promotion price is for new subscriber. For existing customer, you are advise to refer TM Point. We hope the explanation has reverted to your concern.

Currently unifi has finished contract 6 months ago, so it means I have to terminate it and reapply again to subscribe? = =

15 oct i go tmpoint upgrade to 30mbps, today my OCC change to new package but my speed still 5mbps. I call to Tm Support they site already 30mbps, but however i still get 5mbps

i not sure. he came to my house outside. use WIFI login. i gave him password. after he did the config. he what's app me the speed test. then i back home check. ok...

For SKMM nope, only after they have read your case.

Exactly, took me 4 calls to get to the right person, they keep redirecting and the phone call dropped   

At last, spoke to the person, asked me everything about my package and details, then explained which hypptv pack was chosen. Then he told me need to go to the nearest TM point.    ....

Tried asking some agents too, but they all told me have to visit personally or receive a call from them 

Those that went to TMpoint, what do we have to bring so that we don't have to return a 2nd time?
since the line is not registered under my name..

I'm not sure because mine doesn't come with free landline after I upgraded in July.
However, the lady from TM HQ who called me yesterday did mention that there's a possibility those with free calls will have it revoked if go for RM 20 discount. She asked if I have that, I told her no, mine is the most basic one. She did ask me to read and check carefully with the staff before signing anything.
Erm, mine is the most basic package for RM 179, no free calls, just Aneka package.
Not that it matters to me because I didn't even install the phone and IPTV as I don't have a TV.

TM just called me as well following my complaint through CFM. Now this is confusing, they are saying that my package comes with the extra RM20 voice call bundle but when UniFi 30 launched, it is stated that this voice call bundle is optional.

However she said if I insist on having RM179 monthly, can just proceed to any TMPoint and they will remove the voice call bundle to make it RM179 monthly.

My question is for those who have already gotten your plan to be RM179 monthly, did they remove the voice call bundle?

I would forget about using agents and go straight to a TMPoint.

Of the 5-6 agents I have spoken to, including a few here in PMs, about upgrading from VIP 5, all of them were pig-headed and too tunnel-visioned in helping me get what I would like.

It didn't matter to them that I would rather upgrade so I can negotiate to keep my phone number and free call package because my freelance business depends on it. They just kept insisting that I make a fresh new application because, I am pretty sure, that is how they get the best commission. I also wish they stop sounding like they were doing you a favour and you owe them the business.

Went to TMPoint Damansara this afternoon.

Got everything I wanted. No compromises. Upgraded line, same number, free calls, new equipment. Was even offered Jumbo pack at Ruby price - i.e. RM10 instead of RM30 extra, but I declined.

How was it clinched? Spoke to the supervisor, made him look up the account in the system and pointed out flawless subscription payment record since 2011.