Oh okay. Thanks...

Youtube and Facebook is extremely slow during peak hour.

Make a couple of complains to TM, still the same.

congrats, TM just call me today go TM point convert, "reflected immediately" means rm20 discount got show in OCC now?

I'm somewhere near or in between Kelana Jaya & Taman Sea
This area seems pretty normal I guess, but hmm, BU/TTDI people jangan main main ok

Yes, after you fill in the form and keyed in the system by the TM officer at counter.
You will see it in OCC, mine is reflected almost immediately, within half an hour.

As above.
Actually, it was reflected much earlier.

i am using google DNS
still the same


the problem start yesterday since yseterday

Mine almost a month now.

Now I able to stream Youtube 1080p smoothly, but later around 7pm, I cannot even load a 360p video.

normal website also got problem
xien
dunno wanna upgrade to 30mbps or not

maybe 1 year later 50mbps already less den rm150.

Did TM give you new equipment?

I went to Bangsar TMpoint. This girl at the reception refused my request to upgrade VIP5 with new equipment while maintaining the same old VIP5 number.

I guess I'll have to try the HQ, like you mentioned.

no speedtest to international server US at gmt+8 8pm-12am. u also can try netflix see can steam smooth FHD or not

I will upgrade again.

maybe 1 year later if tppa cannot solve the problem. maybe 100mbps rm500 with tons of value added services etc etc. u upgrade?

I will not for RM 500, I'm still very sane lol.

Biz plan here. Streaming 4k content via Netflix every night, 9+pm until 12am, no issues. Same for Youtube, same for Twitch, same for Hulu Plus.

Surprising to see there are so many complaints about speed capping...?

already u said is bizplan mer, like u are paying first class seat.

If you don't mind letting me know which IP range do biz users get, quite curious regarding that

As expected, guy called today with excuses. Claimed that 'warehouse tak cukup stok router', so 'kena tunggu stok baru datang'. No big deal, I guess, since the general consensus seems to be that the current batch of routers is worse than the DIR-615... so no rush. But I did insist that he bring a new STB asap, because who knows when the stok baru router will datang.

As for the BTU, after speaking with condo management, I went back to TMpoint late last week and asked them to arrange for an ONU instead of a new VDSL modem, so that Unifi can come in on the fibre rather than the phone line, and so I have the option of 50Mbps and more in the future.

In any case, everything is working well at the moment, so I am hesitant to touch or change anything in case the 'balance' is disrupted .

As for your case, did you remind them that your equipment is 4+ years old, and it would be unfair to have to sign a new 2-year contract like a new application and not get new equipment? It wasn't straightforward for me either. Took a good 20-30 mins of negotiation, threat and wheedling. They are instructed to say no when asked initially, so don't give up so easily. If necessary, ask to speak to a someone more senior. I lucked out, I guess.

This post has been edited by tritonite: Oct 26 2015, 08:12 PM