Ure not alone my friend, i can confirm tonight UniFi connection is like *#^#^#. I cant even play clash of clans, and download speed for my iPad iOS 9 is really unbearable. Great job TM!

Heil TM. Having the same problem.


Well at least I'm glad I'm not the only one encountering these slowdowns.

TM = Too Good To Be True

Its has happened over a month ago... and we're paying so much for the services.

hey guys..do you guy facing any problem when port forwarding port, but the other side cannot reach me? is tm blocking port forwarding?

Man... I feel cheated. Didn't cross my mind to ask about upload speed when TM guy called to offer upgrade to 30 Mbps. When I received their upgrade confirmation e-mail only then I realized that my upload limit had been downgraded.

Now after upgrade ANY video streaming sites I tried is so terrible. Luckiest I get is just 480p at YouTube. Mostly 360p or less. Just tried another video streaming site I sometimes visited, their lowest is 360p and it's not streaming smoothly. I can only reach 1080p on YouTube only "sometimes" just after upgrade and after one week I get quality like below where I just captured just now???



I don't fully trust speed test with all those technologies running in the background. Each connection may most likely be "managed" at TM side.

Is it possible to downgrade back to my previous package because the new package can't deliver the same experience as my previous package?

This post has been edited by anderu: Sep 17 2015, 11:39 PM

Luckily company pays for my corporate line. Just bought another 5GB quota to download my iOS 9.

UniFi for only YouTube and videos streaming and Internet surfing.

Everything is fast except for Apps Store.

Anyone know what happened to UniFi VIP5 speed?
Can't watch youtube properly. Video got lagged / stucked even when streaming 360P video only. =.="

Please check you got firewall installed? Try temporary disable firewall and test it.

OK, updated to iOS 9 now. What's next?

Interesting,can u explain a bit more about it?It might be the issues,since im using IPv4

I'm also using IPv4, no issue from my side.

Only Apps Store.

eh... well it's obvious dl/ul you look at that before you subscribe :/

though to be fair maybe when they mention 30mbps, they ought to have clarified 5 mbps upload. even i was caught off guard when i just learned of this package and assumed dl/ul were the same speed.

that said, sounds like your issue is to do with download speed, not upload ....

if you meant you yourself are streaming to say twitch, using obs or similar, then yes upload matters. but if your merely watching other peoples streams, then only download matters. I assume your referencing a download streaming situation :/

anyway issues with 30mbps for me is the dl speed is not really 30mbps. i my own tests i'm getting under 5mbps, and only in best case scenarios only under 15mbps, which is still markedly slower than the full 30mbps i'm subscribed for. normally you'd be able to expect 70-80% of your subscribed speed, which i'm not even getting, so that is a real problem.

Ontop of the worse latency in the recent weeks. And i hear from other users, packet loss

Testing,and yes,xD its hella slow

-edit- I was wrong, o-o it was constant 4-5mbps dl speed when downloading from Apps Store... "Im using Lan Cable on Pc,maybe that's why it slow?"

This post has been edited by free4meis: Sep 18 2015, 12:43 AM

I am not sure why most of you have video streaming problems with Unifi.

I am currently on VIP5 and I have absolutely no problems streaming Youtube 1080p videos.

Probably I am using IPv6 on OpenDNS.

Here is my speedtest result 10 minutes ago.

i'm using google ipv6 dns.

maybe i can try opendns see if there is any change

Just to see if the result is consistent, I tried speedtest again.

Boost for a while, then after that will slow back...

Me too, never had issue with video streaming or YouTube 1080p streaming.
However, I'm on IPv4 and Google DNS.
I guess areas play a role as well? I'm in Seapark, PJ and I believe every house has UniFi installed. So, should be quite crowded here actually.
My house already has two accounts.

Speedtest:


This post has been edited by fruitie: Sep 18 2015, 12:54 AM

fruitie, I think you are right.

The locality is a major factor.

BTW, I am in Bandar Sungai Long.

Been having problems with downloading Apple content for the entire day. I'm now restoring an iCloud backup to an iPad and it's slow as molasses. Other websites and services work fine though. No problems with Steam or Youtube.

I'm in Ampang, Selangor and am subscribed to VIP5.