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How are the free minutes in call plans deducted?
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TSeyesee
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Sep 15 2015, 06:58 PM, updated 11y ago
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Getting Started

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Does anyone know how the free minutes in the call plans are deducted?
eg. I have 60 mins free calls. If I made a 15secs call, what is the balance remaining? (a) 60mins - 15secs or (b) 60mins - 30secs(call block)
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TSeyesee
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Sep 15 2015, 07:09 PM
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Getting Started

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QUOTE(xxYonG @ Sep 15 2015, 07:01 PM) I think it will deduct by call block. That would be 'cheating'. You can never get the actual amount of free call minutes!
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TSeyesee
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Sep 15 2015, 07:25 PM
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Getting Started

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QUOTE(UN1T3D @ Sep 15 2015, 07:10 PM) The standard practice is in blocks of 30 secs or 60 seconds. A call of 15 seconds will deduct 1 time block. Read the TnC to find out. I can't find anywhere in any telco's TnC that states free minutes are deducted by blocks. I know that call charges are calculated by call blocks and that is stated clearly everywhere. Anyone in the know can confirm call blocks apply to free minutes as well?
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TSeyesee
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Sep 15 2015, 10:10 PM
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Getting Started

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QUOTE(UN1T3D @ Sep 15 2015, 07:45 PM) I refer to MagicSIM as an example: Point 1d in https://www.xpax.com.my/reload_tncTo me, it indicates a 1minute call block. So, a 5secs call to a voicemail will cut off 1minute block of free calls. It is still not totally clear. If it says for each 1 minute call or part thereof, 1 unit will be deducted, then I agree with you that it deduct following call blocks. Guess we need confirmation from telcos before subscribing to their call plans. This post has been edited by eyesee: Sep 15 2015, 10:13 PM
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