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Credit Cards AEON BiG Visa Credit Cards v1, by AEON Credit Service & AEON BiG

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basSist
post Jan 11 2019, 01:12 PM

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i just got my cash back for November after called to CS and complained (statement showed "CASH REBATE" instead of "OVERSEAS & ONLINE TRANSACTION CASH REBATE")

and same to our friend above, my December CB for online transaction went missing. only paywave CB. gosh

This post has been edited by basSist: Jan 11 2019, 01:25 PM
basSist
post Jan 12 2019, 06:23 PM

Don't look at my stars
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QUOTE(MNet @ Jan 12 2019, 05:38 PM)
I did not receive CB for Dec 2018 despite spend at 11-12-2018.

When I call them they say CB pool finished. How to ask them to check?
*
i did not receive as well. already emailed their CS about my Dec and Jan statement d.
basSist
post Jan 12 2019, 10:51 PM

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QUOTE(MNet @ Jan 12 2019, 10:00 PM)
what info did u put at the email?
*
Attached my statement and enquire them about Cash Rebate.
basSist
post Feb 3 2019, 09:24 AM

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QUOTE(MGM @ Feb 3 2019, 09:03 AM)
T&C 3.4 The Cashback is capped at RM50 per cardholder account throughout the campaign period.
The total Cash Back Pool for this campaign is RM50, 000 and will be awarded to the eligible
cardholders based on first come first served basis.

If I have 2 diff aeon cc, can win 2x rm50 or only 1x?
*
Should be only 1x.
basSist
post Feb 7 2019, 10:13 AM

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QUOTE(cylee32 @ Feb 7 2019, 12:11 AM)
Anyone has receive 2% online transaction cash back recently? I spent on 1st and 11th last month but haven't receive any cash back yet.
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Should be reflected in the transaction on 10th.

I'm still waiting reply from CS about my missing CB. Let's see if I able to get CB else I'm considering to cancel the cards. Amex 5% confirmed CB way better than the 5% so called pool from AEON.

This post has been edited by basSist: Feb 7 2019, 10:16 AM
basSist
post Feb 9 2019, 12:14 AM

Don't look at my stars
*******
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QUOTE(Calvin J @ Feb 8 2019, 10:20 PM)
When did you write to them? For me I also did the same but it's been almost 2 weeks - the only thing they really replied is that they are investigating.
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yeah close to 3 weeks d. i even buzz them for updates this week. no reply.
basSist
post Feb 11 2019, 10:36 AM

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QUOTE(peri peri @ Feb 11 2019, 10:33 AM)
user posted image

not sure recoupe based on which month spending
*
May I know when was your paywave transaction on Jan 19?
basSist
post Feb 25 2019, 10:17 AM

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QUOTE(wym6977 @ Feb 24 2019, 10:58 PM)
The CB cycle now is start from 1 or 11 of the month? The change of tracking period notice link is not valid anymore?
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Start from 1st. Confirmed by CS's manager after I screwed her badly then she went to confirm with her management.
basSist
post Feb 28 2019, 06:21 PM

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QUOTE(lwc629 @ Feb 28 2019, 06:08 PM)
yesterday 8.30pm , i did an Interbank GIRO from Maybank2u to Citibank with account number = my Aeon Big Visa CC number

until now the available credit has not increased and the outstanding is still there.

is this normal? have to wait until tomorrow to see changes?
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I think not cc number. Should be Aeon's account number in Citibank.
basSist
post Feb 28 2019, 06:33 PM

Don't look at my stars
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QUOTE(lwc629 @ Feb 28 2019, 06:32 PM)
sorry but what is Aeon's account number then?

how would they know which card the amount is supposed to credit to?
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I don't know too. I used to pay my aeon cc using bill payment from Pbe. Charge RM1.00
basSist
post Feb 28 2019, 06:44 PM

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QUOTE(RokXIII @ Feb 28 2019, 06:36 PM)
lets not confuse ppl, of course it is CC number..
worry not, it normally takes 2-3 days to reflect in ur account, assuming u are key in the correct CC number.
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Sorry my bad. I never pay aeon cc using instant transfer or ibg.

basSist
post Mar 11 2019, 09:45 AM

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QUOTE(hakkai0810 @ Mar 11 2019, 09:39 AM)
any1 got 2% online cb from aeon big cc this month yet?
*
Not yet. I spent on 1st March.
basSist
post Mar 11 2019, 10:10 AM

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QUOTE(peri peri @ Mar 11 2019, 09:53 AM)
no sign of the rm25 online. but received a rm50 cb, dunno wat is that from
spend on 1 mar then cb reward on 10 mar? i thought from 1 feb?
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Yes. Spend on 11 Feb -10 March will be entitled into March Statement

I still remember my petrol rebate spend on early Nov then 10 Nov statement out can get rebate. Not sure if they changed their system or not la..

This post has been edited by basSist: Mar 11 2019, 10:11 AM
basSist
post Mar 13 2019, 04:12 PM

Don't look at my stars
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QUOTE(static_365 @ Mar 13 2019, 02:12 PM)
Anyone send an email to Aeon customer service before? i tried to send several email to them but never get any reply =.=
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Try call their hotline
basSist
post Mar 13 2019, 06:11 PM

Don't look at my stars
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QUOTE(attentional @ Mar 13 2019, 04:41 PM)
HAHAHAHAHAHAHAHA! YEAH LA! Topup 1st March expect cashback few days later???? doh.gif doh.gif doh.gif doh.gif doh.gif
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It worked before December 2018.
basSist
post Apr 10 2019, 11:06 PM

Don't look at my stars
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Anyone got their online 2% CB d?
basSist
post Apr 11 2019, 10:19 AM

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Received RM25 CB too for March spending.

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