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 High Ping, Download Below 1Mbps, Almost 1 week..

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TShllai89
post Sep 13 2015, 12:21 AM, updated 11y ago

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From: Kuala Lumpur
Hi Maxis ,

Can check for me why my line is so slow? I get high Ping and download is below than 1Mbps.I face this problem almost 1 week. I try to call 123 but don't get any solution for me. The customer service just told me they fix something start from when i not really remember and my problem not solve at all.

This my account number : 1708609670

Thanks..


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Maxis
post Sep 13 2015, 02:17 PM

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QUOTE(hllai89 @ Sep 13 2015, 12:21 AM)
Hi Maxis ,

Can check for me why my line is so slow? I get high Ping and download is below than 1Mbps.I face this problem almost 1 week. I try to call 123 but don't get any solution for me. The customer service just told me they fix something start from when i not really remember and my problem not solve at all.

This my account number : 1708609670

Thanks..
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Hi hllai89,

Kindly be informed that we are having some technical issue on your area, we are truly sorry for the inconvenience caused. We are now at the midst rectify the issue. Your patience and understanding is much appreciated.

Thank you

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