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 ILLEGEAR Z5 & Z7 Discussion Thread V2, ILLEGEAR Z7 is here!

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Prince J
post Oct 21 2015, 04:29 PM

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QUOTE(hifzil @ Oct 21 2015, 04:23 PM)
is 960m good enough for dota 2 max setting?  hmm.gif
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The Z5 960M can run DOTA 2 max settings.

QUOTE(SoulReaver @ Oct 21 2015, 04:27 PM)
Guys, My Z5 suddenly doesn't load Razer Synapse, Spotify and a few more programs at startup. Even my Ethernet Logo at the bottom disappeared. I couldn't even head into Advance settings for my Ethernet. What's happening!?

Google also isn't loading.
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Hi,

Did you install/update something prior to this?
Prince J
post Oct 21 2015, 05:49 PM

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QUOTE(SoulReaver @ Oct 21 2015, 04:36 PM)
None that I know off.. I remembered I just left the Laptop on for the entire day prior to this happening.
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After restarted the problem still persists? You can try to restore to an earlier point.
Prince J
post Oct 22 2015, 10:49 AM

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QUOTE(haruglory10 @ Oct 22 2015, 10:20 AM)
Hi PrinceJ, juat wanna ask, if i want to extend my Z5 warranty, is it possible?
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Hi haruglory,

Within 90 days of purchasing you can extend the warranty without inspection at the website price.

After 90 days of purchasing, you have to bring in for inspection first.

This post has been edited by Prince J: Oct 22 2015, 11:00 AM
Prince J
post Oct 22 2015, 11:02 AM

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QUOTE(kulitdurian @ Oct 22 2015, 12:44 AM)
hi all,
got the beast with me today..tried a few games and the performance was great..
i totally enjoy my new gaming experience with Z5..

the only issue for me is i need to take some time to familliar myself with the keyboard..
oh,the keyboard does feel a lil warm during gaming..i guess this is normal rite?

other than that, i'm glad i pick Z5 and not the other brand..
my family members also praised the graphic of this notebook as it is very bright and
lively..they're quite suprised when i told em about illigear and its laptop..

thumbs up Illigear!!! i really enjoy ur product and services..wink3
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Thank you for your support and welcome to the club smile.gif
Prince J
post Oct 22 2015, 04:00 PM

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QUOTE(xarive @ Oct 22 2015, 11:49 AM)
@Prince J, the CPU fan not spinning again today. I have to manually use a pin to move it a lil to make it spins. Can I confirmed this as hardware fault? Mid sem break coming soon might go to KL again for the second visit. Can this be fixed on the spot?
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Hi, you can send it in to us for diagnosis, if it's a hardware failure we will replace it.

QUOTE(jason_tee @ Oct 22 2015, 11:57 AM)
Any charges for the inspection? How much to extend the warranty (3 years bring in and 3 years on-site)?
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No charges for the inspection. Depends on your laptop condition.

QUOTE(moodswingfella @ Oct 22 2015, 12:16 PM)
may i know z5  gtx970m average idle and load temperature cpu and gpu?

yesterday managed to dw skyrim, played 1 hour.

max gpu temp 65c-70c @65% usage
max cpu temp 75c -  80c @ 15%-25% usage

is dis normal?
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CPU temperature is with intel turbo boost on/off?

QUOTE(hifzil @ Oct 22 2015, 02:31 PM)
thanks for the clear up  thumbup.gif

anyway for secondary storage (game/work folder) (1TB 7200rpm Hitachi Hard Drive) and (500GB Seagate Solid State Hybrid Drive) will make big diff performance?  hmm.gif
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If you only use single drive, get the SSHD. If you plan to add SSD, get the 1TB 7200RPM Hitachi drive.
Prince J
post Oct 22 2015, 04:36 PM

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QUOTE(xarive @ Oct 22 2015, 04:27 PM)
How many out there are having same problem as me ? I checked my cpu temperature during gaming just now. It reached 9x Celsius. (cpu fan not spinning) . Just afraid that sometimes when the fan doesn't kick in , it burns my cpu.
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Hi xarive,

Please send in your laptop and we will check the fan and replace it.
Prince J
post Oct 22 2015, 05:06 PM

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QUOTE(jason_tee @ Oct 22 2015, 05:02 PM)
A question for CPU temperature.

My CPU hit 82c during gaming (MSG Phantom Pain-all high settings), whereby the GPU not even 80c yet. Turbo boost was disabled by set the max processor rate to 99% in power settings. Normal ceiling fan no aircond, laptop sit on solid surface (wood) or glass flat surface table. Is this normal?

I tested in aircond room (temperature around 25-26c), same settings for all, CPU still get 76c.

My machine is applied with the diamond IC, I wonder if without will it gets to 90c?
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Did you disable the Turbo Boost by pressing FN+9?
Prince J
post Oct 22 2015, 05:28 PM

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QUOTE(zonan4 @ Oct 22 2015, 05:20 PM)
I also have similar problem... when playing Counter Strike GO... if enable turbo it hit 97 Degree celcius... GPU only 61 degree dunno why.  rclxub.gif disable turbo hit 75 degree rclxub.gif
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Turbo Boost is an automatic overclocking feature of Intel processor. You can disable that for lowering the temperature. Disabling Turbo Boost won't affect your gaming performance tho.
Prince J
post Oct 22 2015, 06:35 PM

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QUOTE(huislaw @ Oct 22 2015, 05:55 PM)
http://ark.intel.com/products/78934/Intel-...-up-to-3_60-GHz
T JUNCTION: 100°C

Does it mean it is safe as long as below 100°C ?

I do sometimes get above 80°C, turbo off, no aircon only fan but during afternoon. Put on a laptop cooler.
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CPU temperature is generally higher than GPU.

I would say if it's below 97C then it's fine, we have seen a lot of haswell laptops get 95C+ with Turbo Boost enabled.

We can disable the Turbo Boost to make it cooler though.

This post has been edited by Prince J: Oct 22 2015, 07:23 PM
Prince J
post Oct 24 2015, 07:02 PM

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New Z5 970M user Luqman who requested to take picture in our studio smile.gif

user posted image
Prince J
post Oct 26 2015, 10:38 AM

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QUOTE(BlizzardCraft @ Oct 24 2015, 10:43 PM)
Prince J, the warranty for our z5 by default is 1 year right? ( cover everything? )

btw will it hurt the speaker by using program to boost sound volume? cuz i find that the volume kinda low
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Z5 default warranty is 2 years, extendable to 3 years.

QUOTE(jason_tee @ Oct 25 2015, 04:21 AM)
Mine default was 2 years carry in warranty. It's best you check your invoice.
Agreed with the volume, don't know is the settings, speaker or clip issue...Suddenly loud suddenly soft...
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We have some users reporting the same problem but we fixed it by reinstalling the audio driver, can you guys try?
Prince J
post Oct 26 2015, 10:39 AM

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QUOTE(badzvino @ Oct 25 2015, 11:06 AM)
Yay! I just got my Z5 GTX970 Friday.
I downloaded GTA V and wanted to play this long waited game.
When i open the game, there's a pop up message saying that my pc dont meet the minimum video memory requirement. Hence I choose to go in from Safe Mode (lower quality it says).
There's a FPS test, my result is just 10-12 FPS from all the video. And when I play, the game cant run smoothly, Help! I suppose my Graphic card is more then enough to play this???? HELPPPPP
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Plug in AC Adapter -> Nvidia Control Panel ->Manage 3D Settings -> Program Settings -> Set GTA V to High Performance
Prince J
post Oct 26 2015, 02:57 PM

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QUOTE(badzvino @ Oct 26 2015, 02:34 PM)
rclxms.gif silly me. it's solved! thanks a lot! btw, how to lit on the keyboard backlight?
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Fn + space
Prince J
post Oct 27 2015, 10:47 AM

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QUOTE(aki88 @ Oct 27 2015, 06:13 AM)
Today i discover that when i play dota2 when all hero using skill..i will get lag..haih..my laptop prob or just 970m not so power..dissapointed alot sad.gif
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Hi aki88,

Possible for you to bring in your laptop for us to check your DOTA 2 gameplay?

Btw, does this lagging issue happen in DOTA 2 only, or other games as well?
Prince J
post Oct 28 2015, 10:43 AM

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Hi aki88,

Please do bring in your laptop and we will check with DOTA 2 and other games.
Prince J
post Oct 30 2015, 10:46 AM

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QUOTE(xarive @ Oct 29 2015, 10:35 PM)
Is this issue with RAM or what ? Recently heard beeping from laptop.
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Hi xarive,

What's your OS, BIOS version?
Prince J
post Oct 31 2015, 10:32 AM

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QUOTE(xarive @ Oct 30 2015, 12:09 PM)
Windows 10 x64.
Bios v193 860M version
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Please downlaod windows 10 drivers on the front page.

QUOTE(rayz2003 @ Oct 30 2015, 12:29 PM)
hi guys.. want to ask abit...

just got my Z5 few days ago....

and i have installed diablo 3...

i played it with LAN but the latency is fluctuate above 600ms....

i'm using the same LAN on my PC but the latency only fluctuate below 200ms....

anyone have any clue what caused this problem?
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What's your serial number and OS version?
Prince J
post Nov 2 2015, 11:24 AM

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QUOTE(xarive @ Nov 1 2015, 10:18 AM)
Installed all z5 win10 drivers since day 1.
Not to mention I confused with the drivers. Which one are necessary? There are drivers like QTRadio which I don't know what's the function of it..
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Hi xarive,

We will check and assist your driver installation when you send in your laptop smile.gif
Prince J
post Nov 6 2015, 11:05 AM

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QUOTE(kulitdurian @ Nov 5 2015, 07:51 PM)
guys,

did u guys update your Nvidia driver?
i can't update my driver to version 358.87 and still using the geforce 345.05
the message shows "unable to connect to Nvidia,try again later"

my internet connection is working fine...running Windows 7..
any advise pls
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Hi kulitdurian,

You can send us an email via support@illegear.com we will guide you through the driver update.
Prince J
post Nov 9 2015, 07:24 PM

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QUOTE(mindspring @ Nov 9 2015, 07:05 PM)
nowadays, im regularly getting [plugged in,  not charging]. also when charging i can feel little static on my palm.

user posted image

normal? and how u guys charge your laptop? charge it everytime u use it or let it drain till low first?
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Hi mindspring,

For the static issue, can you please try on different locations (with good grounding) and different socket?

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