1) You are true in a sense that I cannot wait because I have to go to Australia. That doesn't discount the fact that you are not offering me a viable timeframe. Please read my previous post.
2) You are partly right. But please bear in mind that upgrading to another model of almost equivalent specs will cost me at least RM1000 and above. You told me it was S-series something, remember?and sorry, I do not own a bank to fork out 1000 again when I have plan my budget around the price I ordered in October 2015.
3) Yes you are true in a sense. But again, I just leave it here until when????2 months? 3 months? You dont offer a viable timeframe!
4) Yes, this is a good deal whether the spacebar issue exist or not. I have stated in my short review and also FB review to be fair to you.

You don't seem to understand that I complain so much is because the way you brush off my seemingly "MINOR" issue just like that.
You don't offer me a viable timeframe, HOW amI suppose to exchange for a z5 or leave it for you to bring it all the way to china to inspect?
And getting a refund is not a solution. It is a pathetic excuse for an "EFFICIENT" company like yours.

like really?if you ask,apple. I got a full iphone 5 exchange within 10 days. They give u reasonable timeframe

if u read my previous post carefully, i only mentioned iphone 5.

so no, i do not know about macbook.