Hi guys,

someone mind enlightening me about this?

22:53:00【海外】Arrived HUB

Does it mean that it has arrived Malaysia, pending for custom clearance?

thanks.

encountered some problem here guys.

I have placed my order with one seller, total of 4 items, it was sent on two different tracking numbers. So one package got damaged and was returned to the seller. Seller replaced the item for me and resent with a new tracking code. So the question is how do i contact the forwarder to inform them of the new tracking number?

I am using dex-i shipping. all of my items have reached the warehouse except for the replacement item
17:01:08 安庆市 安徽安庆公司-已发往-安徽安庆中转部

limited chinese proficiency.
您的包裹(异常) < i clicked on this at 物流详情 and was redirected to a page. seen a aliwangwang logo beside 递壹时-ABX but it's not lit in blue. does this mean customer service isnt available at the current moment?