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 Taobao Global Direct Shipping - experiences?, The good and the bad

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tvcat
post Jul 9 2026, 06:33 PM

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QUOTE(x0angelus0x @ Jul 9 2026, 03:14 PM)
They said it’s going through custom. Not sure true or not.
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Well, you have no choice, except trying to cancel it.

Mine is the same date and cleared custom at 04-JUL. With current condition, there is no way to leave China very soon if you are using sea shipping.
x0angelus0x
post Jul 9 2026, 09:14 PM
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QUOTE(tvcat @ Jul 9 2026, 06:33 PM)
Well, you have no choice, except trying to cancel it.

Mine is the same date and cleared custom at 04-JUL. With current condition, there is no way to leave China very soon if you are using sea shipping.
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I’m using sea shipping and I can’t cancel because I’m using Cainiao, not Taobao own delivery service.

I just hope they forgot to scan and the status didn’t update.
ray123
post Jul 10 2026, 02:21 PM

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QUOTE(alucard89 @ May 28 2026, 12:19 AM)
Anyone here able to pay with cimb payment method? I had to ask my wife to use her public bank account because the cimb portal page just keep getting stuck on the taobao page

Usually i’d just use debit card but even that one got error which forced me to use online bank method
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Long shot but make sure your auto-translate in your browser is turned off before clicking to go into the bank portal. Chrome can be funky, on desktop when I want to add item to cart, the English translation makes the button inactive.
maxpudding
post Jul 10 2026, 07:19 PM

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QUOTE(x0angelus0x @ Jul 9 2026, 03:14 PM)
They said it’s going through custom. Not sure true or not.
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Normal

Wait another a week or two
x0angelus0x
post Jul 11 2026, 08:10 PM
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QUOTE(maxpudding @ Jul 10 2026, 07:19 PM)
Normal

Wait another a week or two
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Found out customer service lied to placate me. I don’t even have a tracking number after 8 days, just order number. It didn’t reach the custom.

I have another package and it went out today, and a tracking number was immediately assigned. Anyone know which courier uses CMYLE?

So now I liaise directly through WeChat. They only give you the chatgroup link after you repeatedly bother the CS.





 

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