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Taobao Global Direct Shipping - experiences?, The good and the bad
sevensigns
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May 10 2019, 06:16 PM
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I got problem while shipping..
address is not detailed, can't contact the consumer, can't send it. If you have any questions, please contact: 0769-38925878
So what can i do right now?. using zto express.
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holoman
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May 15 2019, 03:38 PM
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John Blue
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May 16 2019, 02:11 PM
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New Member
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interested to get a parcel 90 x 67 x 79 cm weight 45kg. I am planning to use sea shipping. May i know how much the sea shipping is calculated?
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yy714
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May 16 2019, 02:18 PM
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Getting Started
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QUOTE(John Blue @ May 16 2019, 02:11 PM) interested to get a parcel 90 x 67 x 79 cm weight 45kg. I am planning to use sea shipping. May i know how much the sea shipping is calculated? (90 x 67 x 79) / 1,000,000 = 0.476 m3 if 0.1 m3 = RM45, will be around RM225
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lyc1982
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May 16 2019, 03:15 PM
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QUOTE(yy714 @ May 16 2019, 02:18 PM) (90 x 67 x 79) / 1,000,000 = 0.476 m3 if 0.1 m3 = RM45, will be around RM225 don't forget to add 6% tax on item price...
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yy714
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May 16 2019, 03:21 PM
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Getting Started
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QUOTE(lyc1982 @ May 16 2019, 03:15 PM) don't forget to add 6% tax on item price... if use 3rd party shipper, no need to pay another 6% tax
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lyc1982
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May 16 2019, 03:53 PM
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QUOTE(yy714 @ May 16 2019, 03:21 PM) if use 3rd party shipper, no need to pay another 6% tax i thought he meant taobao's official shipping....
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Exa_Bytez
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May 19 2019, 12:56 PM
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Hi guys, I just have a problem with Taobao Direct Shipping. The warehouse is rejecting my parcel due to size issue. Can I get refund for it? I took insurance for this shipment. Is it possible to ask the seller to resend to item to forwarder agent's warehouse and pay for shipping from China to Malaysia? Thanks
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msacras
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May 19 2019, 06:14 PM
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QUOTE(Exa_Bytez @ May 19 2019, 12:56 PM) Hi guys, I just have a problem with Taobao Direct Shipping. The warehouse is rejecting my parcel due to size issue. Can I get refund for it? I took insurance for this shipment. Is it possible to ask the seller to resend to item to forwarder agent's warehouse and pay for shipping from China to Malaysia? Thanks You need to find 3rd party forwarder then. 1st thing you do now is to cancel the current order with the seller, since the item need to be returned to seller. After that, made your new order with the new forwarder’s warehouse address. Of course you need to contact and confirm with forwarder first before you set their address.
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Exa_Bytez
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May 19 2019, 07:43 PM
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QUOTE(msacras @ May 19 2019, 06:14 PM) You need to find 3rd party forwarder then. 1st thing you do now is to cancel the current order with the seller, since the item need to be returned to seller. After that, made your new order with the new forwarder’s warehouse address. Of course you need to contact and confirm with forwarder first before you set their address. so i need to reorder again? do you know whether i an get the international shipping fee back?
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msacras
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May 19 2019, 07:44 PM
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QUOTE(Exa_Bytez @ May 19 2019, 07:43 PM) so i need to reorder again? do you know whether i an get the international shipping fee back? You paid for the international shipping dy? But how? They only quote the price after accept it AFAIK.
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Exa_Bytez
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May 19 2019, 07:50 PM
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QUOTE(msacras @ May 19 2019, 07:44 PM) You paid for the international shipping dy? But how? They only quote the price after accept it AFAIK. As this is direct shipping option, the shipping fee is calculated when I check out the item. I think if consolidated option, then will need to pay when they received it.
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msacras
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May 19 2019, 07:54 PM
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QUOTE(Exa_Bytez @ May 19 2019, 07:50 PM) As this is direct shipping option, the shipping fee is calculated when I check out the item. I think if consolidated option, then will need to pay when they received it. Since they didn’t get to ship it, in theory you should be able to cancel the (shipping) order and request for refund.
This post has been edited by msacras: May 19 2019, 07:58 PM
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Exa_Bytez
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May 20 2019, 11:04 AM
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QUOTE(msacras @ May 19 2019, 07:54 PM) Since they didn’t get to ship it, in theory you should be able to cancel the (shipping) order and request for refund.
thanks for your help. Just received notification that the seller approved the refund. The refund value does not include 70RMB overseas shipping. I think I need to raise the request for the shipping refund separately based on the article I scrounge on the net. BTW, I relied on google translate fully as I cant read chinese
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mhhee
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May 20 2019, 12:22 PM
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Refund of direct shipping is on the other page. 跨境物流首页。
Raise ur refund from there.
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melcurious
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May 20 2019, 08:47 PM
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New Member
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QUOTE(Exa_Bytez @ May 20 2019, 11:04 AM) thanks for your help. Just received notification that the seller approved the refund. The refund value does not include 70RMB overseas shipping. I think I need to raise the request for the shipping refund separately based on the article I scrounge on the net. BTW, I relied on google translate fully as I cant read chinese Then take the initiative to learn mandarin in case you are heavily depend on tb for your own biz. So many Bangla or burmese can speak fluent Malay and even cantonese after few months in Malaysia. In fact I met one vietnamese can speak fluent Mandarin in JB.
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Exa_Bytez
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May 20 2019, 10:23 PM
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QUOTE(melcurious @ May 20 2019, 08:47 PM) Then take the initiative to learn mandarin in case you are heavily depend on tb for your own biz. So many Bangla or burmese can speak fluent Malay and even cantonese after few months in Malaysia. In fact I met one vietnamese can speak fluent Mandarin in JB. speak=/=literate
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melcurious
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May 20 2019, 11:28 PM
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New Member
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QUOTE(Exa_Bytez @ May 20 2019, 10:23 PM) no body care and is your own problem. For example, you are taking a loan and facing difficulty in repayment. You go to bank and tell all kind of stories that why you are not able to make the payment. At the end, do you think bank cares? In case if you are really heavily depends on tb for your biz, maybe learn to read mandarin is a way to go if you don't have someone to help you. This post has been edited by melcurious: May 20 2019, 11:31 PM
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Exa_Bytez
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May 20 2019, 11:42 PM
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QUOTE(melcurious @ May 20 2019, 11:28 PM) no body care and is your own problem. For example, you are taking a loan and facing difficulty in repayment. You go to bank and tell all kind of stories that why you are not able to make the payment. At the end, do you think bank cares? In case if you are really heavily depends on tb for your biz, maybe learn to read mandarin is a way to go if you don't have someone to help you. why are you replying then? who said im buying taobao for business? and who gives a crap of you meeting someone who is fluent in whatever language there is? Since this is a taobao related thread, please keep your loan discussion elsewhere.
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Exa_Bytez
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May 20 2019, 11:43 PM
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QUOTE(mhhee @ May 20 2019, 12:22 PM) Refund of direct shipping is on the other page. 跨境物流首页。 Raise ur refund from there. Thanks
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