well, as u said we have to be fair
if you bought a RM5K bag, i accidentally scratched it, u want repair or brand new?

if u are so considerate and nice to opt for repair, do you prefer official or some third-party?

outside can touch up for less than RM100, while official will change the whole side of leather at 10x price.
having less one enemy is always better than having one more
doing paint job at SC have warranty, you can do it countless time until you satisfy with it
thats why dont repaint or repair, just change new, no eyesore, paint or surface problem later and no headache
Using your logic better respray the whole car. Spraying one panel can have different colour right? Or why even respray the car? Better demand a new car because you want original paint.
TS made a small mistake but it doesn't mean you can korek anything you want out of him. Agreee with Ginny88 both sides have to be reasonable. The settlement should not make any party feel victimized or bullied. Remeber that TS can just walk away leaving the other fellow with nothing.