QUOTE(noobxkevin @ Sep 8 2015, 07:08 PM)
As mentioned above, My maxis fibre is not able to connect to the internet. I accidentally clicked on update my maxis gateway by curious and ended up no internet connection. Been through maxis forum and applied the solution as below but all ain't working
Condition:
- Account is not banned
- LAN 2 to WAN confirmed
- No light on INTERNET from the router
- mInternet is not able to connect
MAJOR PROBLEM:
- unable to connect to the mInternet
- Concentrator not reachable
TRIED METHOD 1:
Restart Modem + Router
TRIED METHOD 2:
Reset Modem + Router
TRIED METHOD 3:
Managed Maxis Gateway but still unable to connect to mInternet
Username -> 192303@home.maxis.com.my
Password -> +1
Username:
192303@home.maxis.com.my
PLEASE I NEEEEED HELP
(imagine days without wifi for 3 days)
Hi noobxkevin,Condition:
- Account is not banned
- LAN 2 to WAN confirmed
- No light on INTERNET from the router
- mInternet is not able to connect
MAJOR PROBLEM:
- unable to connect to the mInternet
- Concentrator not reachable
TRIED METHOD 1:
Restart Modem + Router
TRIED METHOD 2:
Reset Modem + Router
TRIED METHOD 3:
Managed Maxis Gateway but still unable to connect to mInternet
Username -> 192303@home.maxis.com.my
Password -> +1
Username:
192303@home.maxis.com.my
PLEASE I NEEEEED HELP
(imagine days without wifi for 3 days)
Apology for the late response.
Please be informed that we have escalate your concern to our relevant team for further assistance.
Are you contactable under the mobile numbers stated in your home fibre internet account [ 6014xxxx068 / 6018xxxx068]?
Thank you
Sep 8 2015, 09:21 PM

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