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 SIM card extension, how to extend expiry date

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TSgyoung0109
post Sep 7 2015, 01:06 PM, updated 11y ago

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Hi, I would like to extend the expiry date of my sim card. Can you please advise how ?

My number is 012xxxx559

Gary
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mobile number edited

This post has been edited by Maxis: Sep 8 2015, 04:10 PM
Maxis
post Sep 7 2015, 09:49 PM

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QUOTE(gyoung0109 @ Sep 7 2015, 01:06 PM)
Hi,  I would like to extend the expiry date of my sim card.  Can you please advise how ?

My number is 012xxxx559

Gary
*
Hi gyoung0109,

You may opt for the Validity 365 service for your number via *128*22# for one off subscription or *128*23# for auto renewal subs and the price is RM33.

Thank you

This post has been edited by Maxis: Sep 8 2015, 04:11 PM
TSgyoung0109
post Sep 7 2015, 10:19 PM

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Hi, thanks for your quick reply.

my sim will expire on 26 Feb 2016. Im currently staying overseas and I want to extend for another year, as I want to retain this number.

When I key in the *128*23 or 22# it gives me the following message

"Sorry, you already have an active Validity90 and/or Validity365 subscription"

So what can I do ?

Gary


orionhunter
post Sep 8 2015, 02:13 PM

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hijacking this thread, do i need to top up additional RM30 as per old rule?
Maxis
post Sep 8 2015, 04:30 PM

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QUOTE(gyoung0109 @ Sep 7 2015, 10:19 PM)
Hi, thanks for your quick reply.

my sim will expire on 26 Feb 2016.  Im currently staying overseas and I want to extend for another year, as I want to retain this number.

When I key in the *128*23 or 22# it gives me the following message

"Sorry, you already have an active Validity90 and/or Validity365 subscription"

So what can I do ?

Gary
*
Hi,

Upon our checking, your service validity will be expire on 23-Mar-2016. Pls make sure that you have an enough airtime in order to subscribe the validity plan.

TQ
Maxis
post Sep 8 2015, 04:32 PM

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QUOTE(orionhunter @ Sep 8 2015, 02:13 PM)
hijacking this thread, do i need to top up additional RM30 as per old rule?
*
Hi,

You no need to do that anymore. Just make sure that your current airtime is enough in order for you to purchase the validity plan. biggrin.gif

TQ

 

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