My contract period has finished and i want to downgrade my current 5+15gb package to 4+4gb package. Do i need to call to the centre or i can do it through the internet? Is there any extra charges?

Hi JasOwnX,

You may opt for either communication to make the request. You can call 180822000 for assistance or PM us your details such as your Full name, NRIC, Maxis Account No and your method of payment for our onward action via forum.

Thank you