QUOTE(idoblu @ Jul 5 2015, 11:02 AM)
called to enquired about the "bulky fees"
the rep claims that this is a fee charge by the courier company and there is nothing they can do
i said I'm dealing with lazada, not a courier company and lazada should find out why this fee is charged
according to him if the item is bulky or fragile they will charge this fee. i said take a look at the item does it looks bulky or fragile?
he said it looks fragile.
and if i am not willing to pay the Rm6, don't buy it.
i said is this the way you answer? let me speak with your supervisor. he says he will get the manager to call....blah
does this looks bulky or fragile to you?

seriously. lazada have some attitude problem nowthe rep claims that this is a fee charge by the courier company and there is nothing they can do
i said I'm dealing with lazada, not a courier company and lazada should find out why this fee is charged
according to him if the item is bulky or fragile they will charge this fee. i said take a look at the item does it looks bulky or fragile?
he said it looks fragile.
and if i am not willing to pay the Rm6, don't buy it.
i said is this the way you answer? let me speak with your supervisor. he says he will get the manager to call....blah
does this looks bulky or fragile to you?

the tone the CS gave and the whole system now is having problem
buy with voucher and get cancel as supplier no stock. nice reason.
Jul 5 2015, 10:55 PM

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