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 Voice Service Not Working

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TSjiansheng16
post Aug 28 2015, 11:04 AM, updated 11y ago

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Hi, voice service is not working since yesterday. My modem ID is 282865. Please assist icon_question.gif


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Maxis
post Aug 28 2015, 04:44 PM

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QUOTE(jiansheng16 @ Aug 28 2015, 11:04 AM)
Hi, voice service is not working since yesterday. My modem ID is 282865. Please assist  icon_question.gif
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Hi jiansheng16,

We are aware of the issue and rectification is ongoing. We apologize for the inconvenience.

Thank you
TSjiansheng16
post Aug 30 2015, 01:05 PM

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QUOTE(Maxis @ Aug 28 2015, 04:44 PM)
Hi jiansheng16,

We are aware of the issue and rectification is ongoing. We apologize for the inconvenience.

Thank you
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Hi, any update? The voice service is still not working at the moment.

Maxis
post Aug 30 2015, 02:30 PM

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QUOTE(jiansheng16 @ Aug 30 2015, 01:05 PM)
Hi, any update? The voice service is still not working at the moment.
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Hi,

Currently the rectification is still on-going. We're unable to provide an estimate time frame at this point. Our sincere apologies for the inconveniences caused.

Thank you.

 

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