Maxis Home Fibre slow
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 Aug 28 2015, 04:40 PM
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#1
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Senior Member
2,707 posts Joined: Apr 2015 
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QUOTE(kee leong @ Aug 27 2015, 11:11 PM) My Maxis Home Fibre is still crawling since Aug 21, 2015. Maxis Customer Service told me to power cycle, but it still persist, and irritating. Hi,My account is 1464502986. Maxis, can you please help me.  Is the issue happening today? As there was an issue previously however was rectified. Thank you |
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Sep 1 2015, 10:59 PM
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#2
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(kee leong @ Sep 1 2015, 09:47 PM) Hi Maxis, Hi,Thank you for responding. I took this test today, 1-September-2015, at 9:45pm (GMT+8 KL time), and it is still unbearable. The fastest is 5Mbps, but the experience to facebook (and especially to fbcdn.net) is unusable. attached is the speedtest. We would really appreciate if you can monitor the status for the next 48 hours and should the same problem persist, please do contact us back. TQ |
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Sep 5 2015, 11:48 PM
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#3
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(kee leong @ Sep 5 2015, 08:36 PM) Dear Maxis, --PMed--Unfortunately, high latency is back.  This screenshot of Maxis speedtest is clocking only 5Mbps... Facebook videos at fbcdn.net is unusable. My account is 1464502986. I did the usual power cycle to obtain another IP, but it is still at 5Mbps. This screenshot was taken today on 5-September, at 8:36pm KL Time. Maxis, can you please help me. |
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