I have placed 10k promotional 4.22% fd 2 weeks ago to pledge for maybank 2 platinum. I showed the staff there the offer letter by card centre and they open for me the fd and said I can get the card in 2 weeks time. They even called me up a few days later to pay the rm10 stamp duty fee.

But just now, the staff there called me and said that I can't pledge the promotional fd to get the cc, they ask me to open another GIA account to proceed for me.

Is there anything I can do for this? Can I write to Bank Negara regarding this since they provide me the wrong information at 1st.