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Credit Cards Maybankard 2 Gold & Platinum Cards V15, Not attractive, pls read 1st three posts

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Human Nature
post Nov 23 2015, 08:10 PM

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QUOTE(lengzhai @ Nov 23 2015, 08:05 PM)
I am thinking to cancel as my card got unauthorized transaction. I thought that I can keep but I am now hesitated to keep.
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they did not cancel and issue a new one to you?
Human Nature
post Nov 23 2015, 09:33 PM

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QUOTE(lengzhai @ Nov 23 2015, 09:22 PM)
No they didnt. Is that the proper procedure?
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Yes! You have reported your fraud case to them and file a dispute right? You probably get a lousy CS because previously, the CS is the one who advised me to do so and arranged for a replacement card to me.
Human Nature
post Nov 28 2015, 12:12 PM

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QUOTE(lengzhai @ Nov 28 2015, 11:54 AM)
Just a follow-up to the fraud case that I reported to Maybank Card Centre.

I called up their CS to confirm these few things:
1. Do I need to pay to avoid finance charges
2. I need to cancel my card.

So their CS explanation is:
1. I need to pay that in order to avoid finance charges.
2. You don't need to cancel your card as the transaction is done locally.  rclxub.gif  doh.gif

I was like WTF!?? So you don't recognise this as fraud and if there is another case happened then what should I do then?

And the Dispute Form I sent earlier require me to wait (it's fine) but if I don't get refunded how? OMG I really have no idea what MBB/other responsible parties are doing.
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It is well within your right to insist on a new card, i would. from my previous case, I did not make any payment as it was reversed within the same statement month. Later on was charged with the late payment as apparently it was not considered as an offset. A simple email to bank negara and that's it.
Human Nature
post Dec 2 2015, 03:24 PM

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QUOTE(cybpsych @ Dec 2 2015, 03:08 PM)
had a surprise this morning.

was expecting cashback for m2c amex, but nothing. waited till after lunch, in case system delay. still no cashback.

called CS, verified my only dining transaction (starbucks @ genting) in November. Expected cashback is RM0.74.

CS consulted with an internal "cashback team", they mention system cannot capture if total cashback is <RM1.00. in effect, my Nov cashback was not captured, hence not credited.

note: this seems to apply to total cashback of the month, not each cashback for each transaction. e.g. in Oct, i got cashback RM0.72 (starbucks) and RM2.62 (secret recipe). total cashback was RM3.34, and credited on 1 Nov.

drilling for more info, the missed Nov cashback will not be rolled-over to Dec also.

i disputed this against their black-n-white T&Cs, which did not mention anything (ever) about cashback <RM1.00.

the "cashback team" will write an official email to me explaining this, in 3 days time.

let's see how this goes.
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i cant see how they can maintain their stand. my guess....they will say after considering your case, they will grant you the cashback..in other words, it will still be on case by case basis.
Human Nature
post Dec 5 2015, 05:39 PM

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QUOTE(carlitofreak @ Dec 4 2015, 04:36 PM)
Happen to me also last time. Pay my room at Thistle Hotel JB, then end of month saw in statement that I got 5% rebate
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no need to make noise, later they find out
Human Nature
post Dec 5 2015, 11:43 PM

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QUOTE(activexxx @ Dec 5 2015, 10:57 PM)
Maybankard sent me rm500 voucher for Swiss Garden Beach Resort. Buy the room rates starts from rm648. Anyone got this?
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received it too with my monthly statement. already thrown away biggrin.gif
Human Nature
post Dec 6 2015, 01:00 AM

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QUOTE(activexxx @ Dec 6 2015, 12:36 AM)
Why throw away?
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see the reply above laugh.gif
Human Nature
post Dec 8 2015, 10:42 AM

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QUOTE(zstan @ Dec 8 2015, 10:38 AM)
The agoda visa wednesday discounts no more right?
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promo ended
Human Nature
post Dec 11 2015, 03:29 PM

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QUOTE(cybpsych @ Dec 11 2015, 03:22 PM)
no letter/email received since calling them, but gotten the cashback back  rclxms.gif

user posted image
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that's good biggrin.gif
Human Nature
post Dec 15 2015, 07:42 PM

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QUOTE(MGM @ Dec 15 2015, 06:49 PM)
40% Dining Cash Back Campaign ended at the same time 31-8-15, but result still not out yet.
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i am waiting for it too. Terms state 16 weeks after 31 Aug, so by 1st Jan
Human Nature
post Dec 15 2015, 08:20 PM

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maybank is waiting for more and more winners to forget about it and terminate their cards
Human Nature
post Dec 17 2015, 10:27 PM

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QUOTE(kingdomdemon @ Dec 17 2015, 10:22 PM)
Hi all, This Maybank agent called me up and helped me to register for Maybank credit card.

In my Maybank2U account, it shows 2 cards. I have not received any card yet.
1) Maybankard 2 Visa Gold
2) Maybankard 2 Amex Gold

This means i will get 2 cards instead of 1? Or how?

Sifu please help
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maybank 2 cards come with 2 cards.

you dont know what you registered for?
Human Nature
post Dec 17 2015, 10:47 PM

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QUOTE(kingdomdemon @ Dec 17 2015, 10:31 PM)
Really dont  know much about this card. New user for credit card  blush.gif

And the sales told me dont want just dont activate it. So  blush.gif  blush.gif  blush.gif

I knew it is my bad, should have not listen to the salesperson's call during working hour  rolleyes.gif  rolleyes.gif
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well alright, congrats on the first card smile.gif remember not to reveal the 3 digits (visa) and 4 digits (amex) security code to strangers
Human Nature
post Dec 17 2015, 11:11 PM

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QUOTE(kingdomdemon @ Dec 17 2015, 11:03 PM)
So i should use amex and visa depending on situation?
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amex for 5x points and 5% cashback on dining (weekends) but really, the benefits have been truncated so much
Human Nature
post Dec 17 2015, 11:20 PM

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QUOTE(kingdomdemon @ Dec 17 2015, 11:15 PM)
My main usage will be hotel, dining amd shopping in overseas. Singapore, Japan and china.
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do note that only local dining is entitled for the 5% weekend cashback
Human Nature
post Dec 17 2015, 11:24 PM

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QUOTE(fruitie @ Dec 17 2015, 11:21 PM)
Wow, this is new to me! shocking.gif
I thought it follows MCC and doesn't matter the locations.
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buried deep, have to dig T&C

The Cash Back to be rewarded is based on Cardmember's dinning spending with Maybank 2 American
Express Card on Saturday and Sunday only in Malaysia starting from 1 August 2015.

This post has been edited by Human Nature: Dec 17 2015, 11:24 PM
Human Nature
post Dec 18 2015, 11:00 AM

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QUOTE(bbatthegate @ Dec 18 2015, 10:51 AM)
fyi, I got the 5% cashback from my dining spend in Singapore last month.

Initially thought it was for Malaysia only as well b/c of way it was worded.
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good for you, i wouldn't take my chance biggrin.gif
Human Nature
post Dec 18 2015, 09:41 PM

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QUOTE(MGM @ Dec 15 2015, 06:49 PM)
40% Dining Cash Back Campaign ended at the same time 31-8-15, but result still not out yet.
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QUOTE(laymank @ Dec 15 2015, 07:43 PM)
so freaking lonnnnnnnnnnnnng!
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Anyone of you here received the cashback? @david reported his in the Ikhwan thread. The strange thing is, it was for his transaction in June while my transaction in May did not get any.
Human Nature
post Dec 19 2015, 10:30 AM

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QUOTE(pspfan @ Dec 19 2015, 07:19 AM)
received my cashback for may's transaction
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May i know when is the transaction date?
Human Nature
post Dec 19 2015, 01:24 PM

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If you guys managed to get it outside of Malaysia, better dont check with CS biggrin.gif

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