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 Lumia 520 reboot loop, cannot factory reset!!help!

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TSepulrocks
post Aug 25 2015, 01:20 PM, updated 11y ago

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hi sifus, im having prob with my lumia 520...


after i turn on my phone,can go into startscreen but after few sec it will reboot suddenly. and i mean everytime!

i managed to reach into settings>about>reset my phone but after it says "goodbye", it will reboot without resetting my phone,where the reboot problem still there.

i also tried using Windows Phone Recovery software but after i press recover,on the "Checking for Anti-theft Protection" page, my phone reboots again. causing the software will say "operation failed".

hard reset buttons i also tried (vol down + power). the "!" symbol is on the screen, but after i press vol up>vol down>power>vol down, my phone restarts but still doesnt factory reset!!

can anyone help me with this problem, i really need this phone ASAP!! icon_question.gif icon_question.gif icon_question.gif
Assassin's
post Aug 25 2015, 04:10 PM

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Try using Lumia Software Recovery Tool instead (Download here)
TSepulrocks
post Aug 25 2015, 08:33 PM

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QUOTE(Assassin's @ Aug 25 2015, 04:10 PM)
Try using Lumia Software Recovery Tool instead (Download here)
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also no luck cry.gif cry.gif
just now i tried LumiaFlashTool also cannot.
got this error
Attached Image
i googled but i found nothing icon_question.gif icon_question.gif
Assassin's
post Aug 25 2015, 08:54 PM

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What error did you get on Lumia Software Recovery Tool software?
TSepulrocks
post Aug 25 2015, 09:53 PM

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QUOTE(Assassin's @ Aug 25 2015, 08:54 PM)
What error did you get on Lumia Software Recovery Tool software?
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it says Installing Software but stays on 0% until a few moments the phone reboots again thus cancelling the process.
damn this problem is really weird! i googled a lot already but cannot find anything! cry.gif cry.gif cry.gif
TSepulrocks
post Aug 27 2015, 12:55 PM

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bump..need help really bad sad.gif
sjneow
post Aug 28 2015, 09:27 AM

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QUOTE(epulrocks @ Aug 27 2015, 01:55 PM)
bump..need help really bad sad.gif
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Delete all the apps and files on the internal memory, if you have an empty SD card, you can insert it as well. I have a problem with my Lumia 525 before that it will not flash because it doesn't have the space to store the image files it needed to flash.

And use the Windows Phone Recovery Tool instead, it is the updated tool, if it says operation failed just keep trying without unplugging the USB cable. it will detect properly eventually.

Plus USB port matters, my PC can't detect my Phone when I plug into the front USB port, so you can experiment with that as well.

This post has been edited by sjneow: Aug 28 2015, 09:30 AM
dwRK
post Aug 28 2015, 08:35 PM

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I had similar problem. On mine is some loose connection...hardware related...
fantasy1989
post Aug 28 2015, 10:58 PM

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https://www.facebook.com/groups/12293129871...33346273394476/

this also cannot?
TSepulrocks
post Aug 29 2015, 03:41 PM

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QUOTE(sjneow @ Aug 28 2015, 09:27 AM)
Delete all the apps and files on the internal memory, if you have an empty SD card, you can insert it as well. I have a problem with my Lumia 525 before that it will not flash because it doesn't have the space to store the image files it needed to flash.

And use the Windows Phone Recovery Tool instead, it is the updated tool, if it says operation failed just keep trying without unplugging the USB cable. it will detect properly eventually.

Plus USB port matters, my PC can't detect my Phone when I plug into the front USB port, so you can experiment with that as well.
*
it seems like i cannot delete any apps on my phone,weird thing is, after i delete and the phone automatic reboots,the app is still there! rclxub.gif rclxub.gif


another thing i notice is if i change any settings (like vibration on/off or setting password for wifi), after it reboots it will revert back to the same settings, its like it has a restore point. hmm.gif

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