last monday i called maxis center when i found my number expired. then she help and told me to make a first call after 5 working days. however yesterday i receive that i have to sign up that expired number. actually that number was used by friend under my name. how can i sign up and change simcard owner. please help me. (8960011102833967308)(011-123xxx41)

maybe i will go to maxis center later when im back. however can you help me active the number before the number are recycle or use by anyone. even under the original owner.