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 Slow Internet speed

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TSandykids
post Aug 22 2015, 12:49 AM, updated 11y ago

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Hi Recently my Internet speed is really slow, I am using IPTV 10Mbps package.

below is my speed test
Attached Image
fuzzly!
post Aug 22 2015, 12:53 AM

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From: Chisel Stone.



deleted.

This post has been edited by fuzzly!: Aug 22 2015, 12:54 AM
hexogen
post Aug 22 2015, 02:08 AM

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wow tonite maxis keep dc... zzzzz
Maxis
post Aug 22 2015, 11:06 AM

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QUOTE(andykids @ Aug 22 2015, 12:49 AM)
Hi Recently my Internet speed is really slow, I am using IPTV 10Mbps package.

below is my speed test
Attached Image
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Hi andykids,

We apologize for such inconvenience experience occurred. Does issue persist throughout day or only at specific timing? Any power cycle restart done at your end?

Thank you


TSandykids
post Aug 22 2015, 08:56 PM

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Hi

Usually at night the speed drop, I don't have a specific time. if is too slow I will try to restart the modem, but the speed still continue to be slow.
SUSMARTON
post Aug 22 2015, 10:07 PM

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Why so slow...mine still can streaming HD via xfinity smoothly...may I know where is ur location op..
TSandykids
post Aug 22 2015, 10:27 PM

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QUOTE(MARTON @ Aug 22 2015, 10:07 PM)
Why so slow...mine still can streaming HD via xfinity smoothly...may I know where is ur location op..
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I stay in PJ SS25, can't even watch a 720p Youtube video smoothly yawn.gif
Maxis
post Aug 23 2015, 04:48 PM

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QUOTE(andykids @ Aug 22 2015, 10:27 PM)
I stay in PJ SS25, can't even watch a 720p Youtube video smoothly  yawn.gif
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Hi there,

We're currently facing connection issues and rectification is currently on-going. However we're unable to advise the exact time frame at this juncture. Our sincere apologies for any inconvenience caused.

Thank you.

 

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