Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Slow like snail, Maxis 10mb Home Fibre

views
     
Maxis
post Aug 21 2015, 11:54 PM

Look at all my stars!!
*******
Senior Member
2,707 posts

Joined: Apr 2015
QUOTE(ashgren @ Aug 21 2015, 11:27 PM)
AC: 1250781232

Its about a week since it happened. After 8 pm the download speed will decrease dramatically below 3mb. Sometimes it ridiculously pitch at 1.5mb. I hope maxis can rectify this issue asap bcos I feel like been cheated bcos maxis will charge me same bill amount.

p/s: dont ask me to try to do some 1st level tech job cos i've done it all,yet its not working.
*
Hi ashgren,

We apologize for such inconvenience experience occurred to your good self. However, we are aware of the current issue in our home fibre internet service whereby rectification work is in progress. At this moment, we are unable to advise on the tentative timeline of the issue to be resolve.

Thank you

Maxis
post Aug 25 2015, 04:54 PM

Look at all my stars!!
*******
Senior Member
2,707 posts

Joined: Apr 2015
QUOTE(rayson87 @ Aug 25 2015, 09:08 AM)
Hi Maxis CS,

My maxis fibre account no: 1758787814. I am facing the same issue also. once after 8pm, the internet speed becoming damn slow.
i am paying RM148 for 10mbps, in return i get speed at 1-2mb..
I demand for a rebate from your side.
Pls giv rebate to me for the bad experience i had from 8pm-12am.
From 8pm-12am usage, i am expecting to pay only 10% from the normal charges that billed by maxis based on the speed limit.
Pls clarify this asap!

Thank you.
*
Hi rayson87,

We have response to your post at this link

TQ
Maxis
post Aug 25 2015, 05:29 PM

Look at all my stars!!
*******
Senior Member
2,707 posts

Joined: Apr 2015
QUOTE(yinsw @ Aug 25 2015, 01:05 PM)
I'm also encountering the same problem since past few weeks.. Sometimes the whole internet is not moving at all.. Even facebook is extremely slow and I'm tired of clicking refresh.
*
--PMED--

 

Change to:
| Lo-Fi Version
0.0179sec    0.37    7 queries    GZIP Disabled
Time is now: 26th November 2025 - 08:41 AM