Sorry guys... but i am not sure where to put this topic!! if i am wrong please forgive me...

OK i got this issue with this computer shop at lowyat. I am not going to reveal the shop name yet. My Maxtor harddisk got burn when i on my computer. Don't ask me why and how cause i also not sure. So i went to try to warranty it. As I know the shop only give you warranty period of 1 year. But the maxtor give 3 years warranty. So the first time i went to the shop they told me to ownself send to maxtor. I called up maxtor and they say they won't entertain me. they only entertain distributors. They say that is better for me to send back to the place where i buy or to the distributor. So i call up the computer shop and they told me to bring it back.

The next day I bring it back. They check it and saw they burn mark. They told me that maxtor won't warranty me the harddisk. So basically the harddisk can throw liow.
So I am wondering whether is it true that my harddisk cannot be warranty any more. I bought the harddisk last year september. And because of a burn mark and i also donno what cause it and the harddisk go to waste like that.... kek sim man

so guys pls advise... thanks

Update:
I have just call maxtor customer service. They told me that i am still able to warranty it if i not purposely burn it. So now why did the computer shop told me that maxtor wont be able to warranty it for me.
So piss off with the shop now