Every night give I 5mbps? I sign 30mbps lah!, Maxis fibre
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 Aug 20 2015, 11:30 PM, updated 11y ago
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#1
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Junior Member
23 posts Joined: Aug 2012 
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Can u give me an answer?
Don't tell me you guys still doing bla bla test, area issue, time limit!! But!! Download speed effected !! Why upload won't? Izzit I pay 249 every month for upload only? SPEECHLESS!! This post has been edited by xFr3sHx: Aug 20 2015, 11:32 PM Attached thumbnail(s) 
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Aug 20 2015, 11:34 PM
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#2
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Senior Member
2,056 posts Joined: Apr 2008 
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thanks for serving us a reminder to not to subscribe to maxis fibre
hope your problem is solved soon |
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Aug 20 2015, 11:37 PM
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#3
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Junior Member
23 posts Joined: Aug 2012
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I still remember first week very fine..
Ping get 0~10ms ONLY! After 3week, problem come already.. Giving **** reason. Open case - close case - open case - no respond to me already |
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Aug 21 2015, 10:36 AM
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#4
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(xFr3sHx @ Aug 20 2015, 11:30 PM) Can u give me an answer? Hi, Don't tell me you guys still doing bla bla test, area issue, time limit!! But!! Download speed effected !! Why upload won't? Izzit I pay 249 every month for upload only? SPEECHLESS!!  Sorry for the late reply. May we know the speed result if connect via LAN? Perhaps you can try to change the WiFi channel and monitor on the speed. TQ |
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Aug 21 2015, 11:26 AM
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#5
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Junior Member
23 posts Joined: Aug 2012
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QUOTE(Maxis @ Aug 21 2015, 10:36 AM) Hi, Use LAN also same result!Sorry for the late reply. May we know the speed result if connect via LAN? Perhaps you can try to change the WiFi channel and monitor on the speed. TQ Morning no issue. Night got issue. Do my router auto switch channel? Funny! Speed test to maxis server, down/upload no problem Speed test to another server, download got slow, upload no problem. Your gateway problem? This post has been edited by xFr3sHx: Aug 21 2015, 11:29 AM |
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Aug 21 2015, 12:49 PM
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#6
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Junior Member
25 posts Joined: Oct 2007
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QUOTE(xFr3sHx @ Aug 21 2015, 11:26 AM) Use LAN also same result! i feel you bro, suffered almost same issue, sighMorning no issue. Night got issue. Do my router auto switch channel? Funny! Speed test to maxis server, down/upload no problem Speed test to another server, download got slow, upload no problem. Your gateway problem? |
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Aug 21 2015, 03:49 PM
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#7
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All Stars
10,429 posts Joined: Jan 2003 
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probably this is maxis throttling at work. AFAIK, the do throttle speed. but the thing is it will be in reverse order from your issue. At night usually fast and day time is slow.
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Aug 21 2015, 11:01 PM
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#8
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Junior Member
287 posts Joined: Apr 2010 
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QUOTE(xFr3sHx @ Aug 20 2015, 11:37 PM) I still remember first week very fine.. i have the same problem as you do.. enjoy it only for 2 weeks Ping get 0~10ms ONLY! After 3week, problem come already.. Giving **** reason. Open case - close case - open case - no respond to me already  my case from 23rd may until today  |
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Aug 23 2015, 04:55 PM
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#9
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Junior Member
163 posts Joined: Jul 2009
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Damn it I've been facing the same damn issues. Slow as snail speeds yet charge us the full rate. Blood suckers
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Aug 26 2015, 02:01 AM
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Junior Member
23 posts Joined: Aug 2012
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QUOTE(Maxis @ Aug 21 2015, 10:36 AM) Hi, Why no respond edi? Sorry for the late reply. May we know the speed result if connect via LAN? Perhaps you can try to change the WiFi channel and monitor on the speed. TQ World no.1 customer services  |
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Aug 26 2015, 02:07 AM
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Junior Member
404 posts Joined: Oct 2014 From: Alor Setar & Penang 
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Me too same here! 10mbps package, night download speed 200kb/s, morning better, 300kb/s tested maxis speed test, no problem, but test on another speed test site, show slower speed
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Aug 26 2015, 07:03 PM
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(xFr3sHx @ Aug 21 2015, 11:26 AM) Use LAN also same result! Morning no issue. Night got issue. Do my router auto switch channel? Funny! Speed test to maxis server, down/upload no problem Speed test to another server, download got slow, upload no problem. Your gateway problem? QUOTE(xFr3sHx @ Aug 26 2015, 02:01 AM) Why no respond edi? Hi xFr3sHx,World no.1 customer services At this juncture, there is an ongoing rectification work in progress in related to slow browsing at night time for home fibre internet service. Your patience is highly appreciate. Thank you |
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Aug 28 2015, 12:41 PM
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Junior Member
23 posts Joined: Aug 2012
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QUOTE(Maxis @ Aug 26 2015, 07:03 PM) Hi xFr3sHx, Ongoing rectification work in progress ? At this juncture, there is an ongoing rectification work in progress in related to slow browsing at night time for home fibre internet service. Your patience is highly appreciate. Thank you How long? Last month I already reported, same reply as u.. That is a BIG PROBLEM for me.. I can't finish my job whole night with the slow internet.. I would like to terminate this services without paying terminate fee, ur own internet service issue, why I have to pay that fee? |
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