Yo...based on my understanding

1. Yes, you need to complete 12months of RM164 payment then only you can opt for new phone change
2. Nope....after you completed the first 12months of RM164 payment and you opt to change new phone with Maxis, then balance of another 12 months of RM164 payment will be waived. The only thing is you have to return your old and good condition phone back to Maxis. Choose your new phone and start again (New phone instalment + insurance for 24months) and same for the subsequent year.

Worth it or not, lets do some calculation
iPhone 6s 64GB Retail price - RM3699

1. Zerolution - iPhone 6s 64GB
RM121 x 24 mths = RM2904

Basically you would save RM795 for your new iPhone 6s 64GB if your current phone bill is RM158 or greater per month if not just refer to the table below
Current Phone Bill -> Save on the device
RM158 -> RM795
RM128 -> RM 75
RM 78 -> -RM1125
RM 50 -> -RM1797

Don't be upset, there is a workaround if your current phone bill is RM50/78 per month and you still want to sign up zerolution because of the flexibility on instalment, you can opt to choose MaxisOne Share 158. How to do it?! I'm sure you have parents and siblings, just try to pick two of them sign up under your sub line in MaxisOne Share 158 (of course that they have to pay you RM53 per month for their usage *1.5GB data and free call to any telco wor....which is not too bad right*)

Now, if you manage to get rid of the phone bill problem not sure whether to opt for the *free* upgrade package

2. Free upgrade + Protection package
As I mentioned, after completed the first 12 months payment of device instalment + free upgrade + protection (RM164 x12mths) you can change new phone Maxis by surrender your old phone back to Maxis
RM164 x 12mths = RM1968
So you spent total of RM1968 to owned an iPhone for 1 year. From the other angle, you don't need to fork out RM3699 to just buy an iPhone but after a year it get depreciate so now you just pay the depreciate price tag which is RM1968 and you can upgrade to a new phone and continue with the new device instalment + free upgrade + protection for another 24mths

Conclusion
If your current phone bill is high enough at least RM158 and greater, keep your eyes close and just sign up

This post has been edited by fouzhi: Mar 8 2016, 02:11 PM

Great to heard that it helps. I spent few hours to understand the entire process of zerolution and try to dig is there any loop hole that we can take advantage...hehe

I found out that sign up zerolution iPhone more worth than Android devices because Android devices depreciate quite a lot if compare to iPhone