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 New Maxis Zerolution Device Plans, Zero Upfront.Zero Interest.Zero Penalty

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Maxis
post Sep 8 2017, 03:48 PM

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QUOTE(Subber @ Sep 8 2017, 12:22 PM)
Hi, I am currently on the last 4 mths of my zerolution plan. I am also not subscribed to the zerolution upgrade programme. Is there a penalty if i were to pre-order the note8? Thanks.
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Hi Subber,

You will need to pay the remaining balance of that 4 month tenure from your existing zerolution at Maxis Centre before you can purchase the pre-order

Thank you
Maxis
post Sep 25 2017, 01:37 PM

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QUOTE(koba76 @ Sep 24 2017, 04:06 PM)
Hi maxis..i bought phone using maxis zerolution..my plan mop 128 and the device 118...can i settle device price first and let my monthly bill charge me only 128..tq
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Hi koba76,

Yes, you may do so. Pay for the remaining device balance and you just pay for the rateplan access fee.

TQ
Maxis
post Sep 28 2017, 04:19 PM

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QUOTE(haziqk10 @ Sep 27 2017, 07:05 AM)
Any news when ip8 & ip8+ coming into maxis?
*
Hi haziqk10,

Thank you for your keen interest cool2.gif We would suggest that you stay tuned to our website from time to time for latest device and its bundles rclxms.gif

Thank you
Maxis
post Sep 28 2017, 04:19 PM

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QUOTE(haziqk10 @ Sep 27 2017, 07:05 AM)
Any news when ip8 & ip8+ coming into maxis?
*
Hi haziqk10,

Thank you for your keen interest cool2.gif We would suggest that you stay tuned to our website from time to time for latest device and its bundles rclxms.gif

Thank you
Maxis
post Nov 13 2017, 03:09 PM

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QUOTE(Dickong @ Nov 12 2017, 02:13 PM)
After receive the pre order phone when is the first installment start.tq
*
Hi Dickong,

The installment will start once Zerolution has activated in your account and the first charge will reflect on next upcoming bill cycle.

TQ
Maxis
post Jan 5 2018, 04:10 PM

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QUOTE(ise @ Jan 4 2018, 10:02 AM)
Dear maxis any update when your Iphone zerolution restart again?its not fair to those who take upgrade package
*
Hi ise,

We are sorry that iPhones are not available under Zerolution.
You may purchased via normal device contract instead.

TQ
Maxis
post Jan 5 2018, 04:16 PM

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QUOTE(ise @ Jan 4 2018, 10:02 AM)
Dear maxis any update when your Iphone zerolution restart again?its not fair to those who take upgrade package
*
Hi ise,

We are sorry that iPhones are not available under Zerolution.
You may purchased via normal device contract instead.

TQ
Maxis
post Feb 10 2018, 04:25 PM

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QUOTE(emino @ Jan 5 2018, 04:12 PM)
Hi Maxis,

Is there a way to check current maxis phone contract expiry? I took a RM1 pone for my dad but dint remember the exact date.
*
Hi emino,

Kindly PM us your details as per below to check on that.

Name:
IC/Passport:
Phone Number:
Monthly Payment Method:
Current Plan:

TQ
Maxis
post Feb 23 2018, 04:48 PM

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Hi adam.wong,

This advance payment will be credited in your account on your next bill once device registered and the bill will be auto deducted on your upcoming bills.


TQ
Maxis
post Jun 26 2018, 04:07 PM

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QUOTE(JustcallmeLarry @ Jun 24 2018, 02:47 AM)
Hi can you use a debit card to sign up or only can use a credit card???
*
Hi JustcallmeLarry,

It should be a credit card in order for a successful transaction.

Tq, Maxis
Maxis
post Jul 7 2018, 04:20 PM

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QUOTE(kvmcom @ Jul 6 2018, 12:32 PM)
Hi wtask
I wan zerolution 128  with ip 8 plus  64gb
How much need pay in advance
*
Hi, the deposit that needs to be paid via credit card is RM2500​ (EARNEST AMOUNT CHARGES).

https://www.maxis.com.my/en/personal/device...one-8-plus.html
Maxis
post Jul 10 2018, 03:30 PM

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QUOTE(kvmcom @ Jul 6 2018, 12:32 PM)
Hi wtask
I wan zerolution 128  with ip 8 plus  64gb
How much need pay in advance
*
Hi wtask ,

Kindly DM us UR :

Number:
I/C:
Last payment (method, amount, date):
Rate plan:


TQ
Maxis
post Jul 11 2018, 04:25 PM

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QUOTE(kvmcom @ Jul 10 2018, 06:39 PM)
Rm2500 ? Advance payment how the calculate?

Please explain monthly payment thx
*
Hi kvmcom,

The RM2500 will be refund in an estimated monthly amount of RM104.15 throughout your tenure (24 months).

This can only credit into your account if your account is current and no overdue.

Thank you
Maxis
post Jul 25 2018, 04:58 PM

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QUOTE(davinlicious @ Jul 25 2018, 08:41 AM)
can i convert from post paid to prepaid?
maxis to hotlink?
tq
*
Hi davinlicious,

Yes, you can by walk into Maxis Centre. You will need to ensure that there is no active contract

Thank you
Maxis
post Aug 23 2018, 06:09 PM

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QUOTE(simonlws @ Aug 22 2018, 08:30 AM)
Hi @Maxis

Does Maxis ever revised their phones prices under the Zerolution or even the 360 zerolutions plans?
*
Hi, you may kindly check that in our official website from time to time should there be any changes trough out the offers . TQ
Maxis
post Oct 25 2018, 04:15 PM

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QUOTE(kamaUshUsh @ Oct 25 2018, 01:03 PM)
Hi,

i have 2 questions on this zerolution360 plan. Understand that this is a phone leasing program, where you do not own the phone.

questions:

1) after 24 months, end of my contract, if i still want to continue with the plan, do i still need to pay for the phone monthly commitment + maxis one plan ? or just maxis one plan only?

2) after 24 months, if i do not want to surrender my phone, and i would like to change to another maxis plan (not zerolution), how much do i need to pay for the phone. Assuming my current subscription is on zerolution360 iphoneXs 256GB.

thanks
*
Hi kamaUshUsh,

Your query in inbox has been attended.

TQ
Maxis
post Nov 26 2018, 04:11 PM

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QUOTE(joonh @ Nov 25 2018, 03:50 PM)
Hi, I'm currently subscribing to Fibre plan + 1 primary phone line RM128. I have a few questions about maxis one prime + zerolution 360 plan.

1) I'm planning to switch my parents number (2 lines) to be my supp line @ RM48 per line and plan to take a new phone. Does the phone contract of 24 months tie to my primary line only? Supp lines are not tie to this contract?

2) If I don't sign up with new phone, 24 months contract is only applicable to fibre plan and not my mobile+family plan, correct?

3) Zerolution 360 plan, if I take Huawei P20 now and pay RM36 per month, after 24 months I can FREE upgrade to any phone I want i.e. the new iPhone in 2020?

4) If I don't surrender my phone after 24 months, what is the buy-out fee I need to pay to keep my phone?
I see this T&C.
So total buyout fee I need to pay for P20:
Device remaining balance charge (after 24 months should be 0?) + RM575 (RM2299 x 25%) + admin charge (how much?).

My understanding correct?
*
Hi joonh,

1) Yes, device contract only comes for principle number
2) Yes, contract only for Fibre
3) Yes, You can upgrade to new device once your 24 months contract complete.
4) For Huawei P20, non return fee is RM775​

TQ
Maxis
post Nov 26 2018, 04:49 PM

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QUOTE(joonh @ Nov 26 2018, 04:38 PM)
That device upgrade is any phone? Any limitation of brand/OS/price?
*
Hi joonh,

You can upgrade to any available device, brand that eligible on the point of time when you have completed the 24 months under zerolution 360.

TQ


Maxis
post Dec 18 2018, 04:16 PM

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QUOTE(csfong80 @ Dec 18 2018, 08:39 AM)
plan to subscribed zerolution360, read from website it does not require credit card, but Maxis staff told me they need credit card for payment if want to subscribe zerolution360, can advise pls?
*
Kindly PM us your details for us to check on your account eligibility please

TQ
Maxis
Maxis
post Dec 20 2018, 02:56 PM

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QUOTE(selinix @ Dec 20 2018, 08:58 AM)
Clarify this T&C, under the maxis zerolution 360 it says 1 to 1 replacement for damage / theft. I was under assumption that the 1 to 1 replacement does not cost anything but I saw this T&C here with processing fees.
https://www.maxis.com.my/en/tnc/personal-tn...ection-tnc.html

Does that mean if i lost my Iphone XS max under the zerolution 360 contract time frame, I need to pay a RM1900 of processing fees just to get a 1 to 1 replacement??
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Yes, you will need to pay the processing fee for 1-1 replacement if the device lost due to theft. TQ-Ika

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