yes, got a call from them. just finished talking around 1 hour +. Issue regarding exchange hub/ ibu sawat (terms used to me) nationwide, even told me which places are affected. New applicants are affected. Period 3 months with expectation to resolve in October (dint mention any date and as usual no promises). This is what happens when one company monopolizes. Can't handle the shit, ask customers to wait. Worst policy ever. If I had other options, I wouldn't even go for whatever TM have to offer seriously.

I'm thinking to write this issue to SKMM. They need to be taught a lesson. One thing can I say to TM now in which I think they deserve it well , f**k you.