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 Re-activate my hotlink number, Expired number

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s42514842 P
post Apr 26 2019, 09:51 PM

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2 posts

Joined: Apr 2019
hi hotlink, i'm a student and am currently studying oversea. I was caught up with my school work and only found out that my number has expired just 10 days ago. i'm not sure if the grace period still exist, but i cant access my number anymore. this is a number which i have been using for 15 years and it is very meaningful for me, i will really appreciate if you can help me out with this. Many thanks in advanced.
s42514842 P
post May 5 2019, 07:20 AM

New Member
*
Probation
2 posts

Joined: Apr 2019
QUOTE(RDoe @ May 3 2019, 09:49 AM)
He/she is studying overseas so won't be able to visit a Maxis Center.

@s42514842, go PM one of the staff here if you've not already heard from them.
*
Hi thanks for your suggestion. i PM them instead and yea maxis is more responsive that way i reckon. but i have also called the international support before i pm maxis. Essentially, maxis wants me to sign up for a 188*24 months postpaid plan in order to get back the number. which honestly is not suitable for me, as i will still be in oversea for the coming two years.

FYI, my number has expired for 10 days when i first contacted maxis for the reactivation. after multiple conversations with the agents, i guess that's the best that they can do for me because they cant overwrite the policy and the system.
well, sad case for me.

 

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