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 Re-activate my hotlink number, Expired number

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cucubud
post Oct 22 2017, 12:02 PM

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QUOTE(pokemon01234 @ Oct 21 2017, 10:03 PM)
Hi Maxis or #Hotlink, since per latest SKMM rules and instruction that expired prepaid numbers can no longer be reactivated, can I suggest to allow user to check the expiry date (and amount if possible) of the mobile number in the MyHotlink portal?

Currently we can only check the PUK code and Hotlink E-Statement etc in the MyHotlink portal, but we cant check the expiry date and amount of our prepaid number. I believe adding this feature can bring more convenience to user who are overseas or having a few number, because the current Hotlink RED App also support one number at a time only, thank you so much for reading this smile.gif
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You can check your Hotlink validity by dialing *122#

cucubud
post Oct 25 2017, 10:28 PM

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QUOTE(The_FQ400 @ Oct 25 2017, 07:40 PM)
Geez.. mine just expired yesterday and cannot be activated due to SKMM's direction.. been using this number for more than 12 years  ranting.gif  ranting.gif  ranting.gif  ranting.gif
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I am surprised that you guys can let the number to be inactive for 50 days.
That means for 50 days you never make a phone call?

Just curious to know tongue.gif
cucubud
post Oct 26 2017, 07:30 AM

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QUOTE(The_FQ400 @ Oct 25 2017, 11:56 PM)
yup.. I use whatsapp to contact nowadays..  sweat.gif now that the number is gone.. gotta re-link every app unless I can get back my number..  cry.gif
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Such a waste. 12 years with that number gone just like that.
The only way to get back that number is to register it under Postpaid plan.
It will cost you a lot.

QUOTE(craizyl @ Oct 26 2017, 03:46 AM)
hi. my number got deactivated. can you please PM to me the details on how to reactivate? thanks.
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Now no more reactivation of Prepaid numbers.
The only way to get back that number is to register it under Postpaid plan.
It will cost you a lot.


 

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