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 Re-activate my hotlink number, Expired number

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rave7575
post Apr 1 2021, 11:48 AM

Casual
***
Junior Member
314 posts

Joined: Mar 2007
QUOTE(rave7575 @ Mar 30 2021, 12:27 PM)
did anyone is getting responses from maxis?

i have send them DM...and waiting.
*
Just to update for anyone having the same issue:

My prepaid number got deactivated (im in overseas) on 28th March 21. My brother back at KL helped to call Maxis and requested for clarification and raised case. I contacted maxis in several platform. Facebook, WhatsApp. Twitter (most fastest) and here in LYT.

Got t responses regards to the case id and message saying its under verification and maxis will called up.

on 31 March received an WhatsApp message saying the line has been reactivated and i can reload and continue to use. Overall it was pleasant and i got my sim back online. only drawback is that you will loose whatever balance available.

i have purchased 365days validity once it up and running. Hope can be some informative to anyone whom looking for some answers. GOOD LUCK.

Growtopia Jaw P
post Apr 4 2021, 08:19 PM

New Member
*
Probation
4 posts

Joined: Jan 2021
Just wanna ask, u got ur number within the 2 weeks grace period or after the 2 weeks grace period? Would like a pm if u are okay with it. I would like to know the process u went through to get the number back. I am facing this situation as well and I'm desperate to get the number back.
Growtopia Jaw P
post Apr 4 2021, 08:22 PM

New Member
*
Probation
4 posts

Joined: Jan 2021
QUOTE(rave7575 @ Apr 1 2021, 11:48 AM)
Just to update for anyone having the same issue:

My prepaid number got deactivated (im in overseas) on 28th March 21. My brother back at KL helped to call Maxis and requested for clarification and raised case. I contacted maxis in several platform. Facebook, WhatsApp. Twitter (most fastest) and here in LYT.

Got t responses regards to the case id and message saying its under verification and maxis will called up.

on 31 March received an WhatsApp message saying the line has been reactivated and i can reload and continue to use.  Overall it was pleasant and i got my sim back online.  only drawback is that you will loose whatever balance available.

i have purchased 365days validity once it up and running. Hope can be some informative to anyone whom looking for some answers. GOOD LUCK.
*
Just wanna ask, u got ur number within the 2 weeks grace period or after the 2 weeks grace period? Would like a pm if u are okay with it. I would like to know the process u went through to get the number back. I am facing this situation as well and I'm desperate to get the number back.
Matchy
post Apr 8 2021, 11:52 AM

Regular
******
Senior Member
1,104 posts

Joined: Jun 2019


QUOTE(rave7575 @ Apr 1 2021, 11:48 AM)
Just to update for anyone having the same issue:

My prepaid number got deactivated (im in overseas) on 28th March 21. My brother back at KL helped to call Maxis and requested for clarification and raised case. I contacted maxis in several platform. Facebook, WhatsApp. Twitter (most fastest) and here in LYT.

Got t responses regards to the case id and message saying its under verification and maxis will called up.

on 31 March received an WhatsApp message saying the line has been reactivated and i can reload and continue to use.  Overall it was pleasant and i got my sim back online.  only drawback is that you will loose whatever balance available.

i have purchased 365days validity once it up and running. Hope can be some informative to anyone whom looking for some answers. GOOD LUCK.
*
What plan that you get once you reactivated? Still can purchase 365 validity?
HolyKnight101 P
post Sep 5 2021, 12:15 PM

New Member
*
Probation
1 posts

Joined: Sep 2021
Hello, please help me reactivate my phone number? It's +601112944965 , I just bought RM20 Reload hoping I could reactivate it again, thank you, much thanks.
jingqian0427 P
post Sep 10 2021, 11:21 PM

New Member
*
Probation
2 posts

Joined: Sep 2020


Dear Hotlink,

my number 017-376 4126 was deactivated, as forgotten to reload, currently overseas

Kindly pm me what can i do to recover the number

Thank you.
Maxis
post Sep 11 2021, 04:25 PM

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Senior Member
2,704 posts

Joined: Apr 2015
QUOTE(jingqian0427 @ Sep 10 2021, 11:21 PM)
Dear Hotlink,

my number 017-376 4126 was deactivated, as forgotten to reload, currently overseas

Kindly pm me what can i do to recover the number

Thank you.
*
Hi,

Kindly DM us for further assistance.


calm_ocean
post Dec 8 2021, 02:36 PM

New Member
*
Newbie
4 posts

Joined: Jan 2017
Hello - my Hotlink number is no longer operational and I would like to reactive. Please help me with this
Thanks

Maxis
post Dec 8 2021, 03:12 PM

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Senior Member
2,704 posts

Joined: Apr 2015
QUOTE(calm_ocean @ Dec 8 2021, 02:36 PM)
Hello - my Hotlink number is no longer operational and I would like to reactive. Please help me with this
Thanks
*
Hi,

please DM us your details for assistance.

TQ - Maxis
catdogbirdfish P
post Dec 22 2021, 07:01 AM

New Member
*
Probation
1 posts

Joined: Dec 2021
01117889355
sofian abdullah
761202-13-5277
last reload forgot

can you help me?
Maxis
post Dec 22 2021, 06:05 PM

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Senior Member
2,704 posts

Joined: Apr 2015
QUOTE(catdogbirdfish @ Dec 22 2021, 07:01 AM)
01117889355
sofian abdullah
761202-13-5277
last reload forgot

can you help me?
*
Hi,
Kindly DM us for further assistance. TQ-Maxis
Rhamanporag P
post Apr 11 2022, 01:50 PM

New Member
*
Probation
2 posts

Joined: Apr 2022
Hi hotlink!
My hotlink Number already deactivated,
Can u please help me to active my number!
Its urgent and i really need it.


maha17x P
post Apr 12 2022, 10:16 PM

New Member
*
Probation
1 posts

Joined: Apr 2022


Hello i want to activate VoLte on my A5 2017 but i dont have the option....before this using unifi sim automatically have VoLte....Maxis can u help me
Maxis
post Apr 16 2022, 03:18 PM

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Senior Member
2,704 posts

Joined: Apr 2015
QUOTE(maha17x @ Apr 12 2022, 10:16 PM)
Hello i want to activate VoLte on my A5 2017 but i dont have the option....before this using unifi sim automatically have VoLte....Maxis can u help me
*
Hi,
Allow us to assist you check on this. Kindly DM us your mobile number for our further checking. TQ


Maxis
post Apr 16 2022, 03:21 PM

Look at all my stars!!
*******
Senior Member
2,704 posts

Joined: Apr 2015
QUOTE(Rhamanporag @ Apr 11 2022, 01:50 PM)
Hi hotlink!
My hotlink Number already deactivated,
Can u please help me to active my number! 
Its urgent and i really need it.
*
Hi,
We're sorry as we're unable to reactivate an expired prepaid number. However, if the mobile number is available. you may register it under Maxis Postpaid plan. Kindly walk in to our nearest Maxis center to check on number availability and proceed with the registration if it available. TQ

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