Hi guys,

Would like to ask if Taman Lestari Putra has UNIFI coverage? reason i'm asking here is because i'm moving to that area LEP6 and a few days back i checked using tm unifi coverage page that it is covered. However, today i just went back there to check and now not any home near there are listed. i searched LEP or lestari putra nothing came out.

So i dont have any assurance, and the main reason i chose to move there is because i checked that it has unifi. i even checked the number of my house and it was there a few days back.

Does this mean that the website is unreliable?? appreciate if anyone could share some info.

Hi,
the website is not unreliable, is portal just down. You may keep retry search

really? coz i thought portal down means you cant even access it. kinda worried about this thingy as i rely on it for my work..no internet = cant work.

try calling 100 or 1300888123 to confirm. if calling through handphone make sure to record the call and ask for operator name.

why record if in case something goes wrong after applying for the line.

yep, planning to call later but u know..somehow they might refer to the same thing and just simply said it's not available..known to be unprofessional.

Maybe u can try reach them via twitter

if it's landed, old housing area, just check the poles at the back of the house whether got that silver box with TM logo printed on it. if the box is there means there's Unifi. at least it gives you an assurance that the area is Unifi avail area, whether have ports left that's a different issue dy. lol

LEP7 buddy here
I can confirm that LEP6 got Unifi as one of my friend's staying there and using 30Mbps unifi

My taman also get removed
Maybe that's why my unifi installation get delayed....

Due to current issue with ONU by Alcatel Lucent, all addresses served by Alcatel Lucent's OLT have been removed from UnifiSearch from 15th August 2015.The issue is expected to be solved by 24th August 2015

You can PM me for registration and enquiry.

Same here

sigh... Hopefully wont be later than 24th August, has been delayed almost 2 weeks already

latest news from TM, those 'area get remove' issue estimated solve at earlier of september

At first say 16th Aug, then delayed to 24th Aug, now early Sept...
TM penipu scammer

happens all the time

No modem yet

Last time i went to TM Point they say it will be back on 24th. few days after that i check coverage and few houses starts to appear. suddenly esok disappear blk!

hmm....
Anyone has any update on the issue? Still no new date for installation...

Hi,
Latest update from TM, they will call back customer who sign up before 15 Aug for reappointment, installation start at 24 Sept onwards clear all 'delay installation'. for new order & existing address checking disappear issue, estimated resume at Oct.

Thanks. Yes, my order was on 10 August, TM called and installation date is on tomorrow

Great to hear that. if you got any other friend want to apply, can look for me ya. Thanks

this issue already settle or not? why i search LEp 6 still not in the list?

I happy too early liao, they FFK me say technical issue again didnt come without informing me, wasted whole day waiting

So did they manage to install your unifi on the said date? friend of mine got the same thing, suddenly last minute tm called back n cancel loohhh..

Didnt come, didnt call
Complain kao kao at Twitter and 100, new schedule date is Oct 3rd

not yet i think. i'm also LEP 6..still not in their coverage directory.


waa..your one lg teruk. didn't even call. next best thing is that when October comes, they will also delay that. i for sure stop paying bill now.

how long this will be settle. or i should go for streamyx? hm..

expected to resolve in Oct but knowing TM, dont put high hope first. lol

get Streamyx first is fine too, especially if your house has existing copper cables already in place, then changing to Unifi later on will be considered an upgrade.

owh. if i subscribe the streamyx just 2 month, do i need to pay the contract penalty?

already mentioned, it'll be considered an upgrade. means no need pay contract penalty, just it will be changed to a a 2-year Unifi contract.

thank you!

Hi,
issue only will settle by earlier of October

i think i will subscribe streamyx 1st till early next year. then convert to unifi.

Yes. You are lucky because got Streamyx support. Mine no Streamyx, only fibre port

once Unifi issue is resolved, better contact them first asking how many ports left. later you delay, Unifi no port issue then for you lol.

Hi,
Have you subscribe streamyx already? I can help to register.

i have apply tru on9 form.

a little update and advice.once you've submitted the relocation form or installation, call tm to make sure it's in the system. my relocation form, i called tm and they said not in system!

ask me to go back to tmpoint

stupid service. pushing people around. it's as though i havent apply for relocation and it's been nearly a month!!

yay. i got a sms yesterday from tm. stated my installation will be today,and it is unifi. not streamyx. so i think the problem already settle.

Just hope that they wont FFK you

FYI, my missing address is finally shown in their coverage map, hopefully is really fixed

Same here. mine is also showing now..but wonder when would i get my turn to install unifi as they must have lots of requests lined up.

i hope so. haha. but unifi guys already call yesterday, said he confirm coming by today.

Good to hear that!

yay. done.



speed test :



This post has been edited by plurbuddyskuppy: Sep 28 2015, 03:56 PM

Nice

Which one is the new ONU modem?

not sure. weird. the modem and router look exactly same.

Congrates

Please report back at night time whether still got slow down problem or not

Hi,
you apply ad?

tonite i will report back.

Yes, applied for relocation.

finally got my unifi installed!

right one,left is RG,above white one is new STB